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Community Association Manager
Sentry Management Inc.. Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management, vendor contract management, and client satisfaction while providing exemplary customer service. Proficient in financial reporting and maintaining compliance with licensing requirements.
Highest-signal resume keywords
Community Management ExperienceVendor Contract ManagementStrong Written And Verbal Communication SkillsMicrosoft Office ProficiencyClient Satisfaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ReportingRisk ManagementInvoice CodingMaintenance CoordinationArchitectural Requests Management
Soft Skills
ProfessionalismOrganizationSelf-Motivation
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Client SatisfactionCommunity AssociationVendor ProposalsInsurance ManagementMeeting Coordination
About the role
Key responsibilities & impact- Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
- Attend, prepare for and participate in annual and general meetings
- Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
- Coordinate employees such as janitorial, maintenance, administrative, and others
- Collect all invoices and code for payment, and follow-up on monthly assessments due
- Serve as liaison between association boards and legal counsel
- Prepare manager reports and financial summaries to boards
- Manage the onboarding and exit of associations
- Provide exemplary customer service while maintaining and achieving company goals
Requirements
What you’ll need- Maintain licensing in some states
- Have previous Community Management Experience
- Be professional, organized and self-motivated
- Possess strong written and verbal communication skills
- Hold a valid license to operate a motor vehicle with a clean driving record
- Have a proficiency with Microsoft Office and general computer skills
Benefits
Comp & perks- Salary commensurate with experience and qualifications
- Training and Support provided
- Comprehensive benefits package
- Work-life balance