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Community Association Manager
Sentry Management Inc.. Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management, vendor coordination, and client satisfaction while effectively communicating with boards and stakeholders. Proficient in financial reporting and risk management, ensuring compliance with industry standards.
Highest-signal resume keywords
Valid FL CAM LicenseCommunity Management ExperienceStrong Written Communication SkillsStrong Verbal Communication SkillsProficiency With Microsoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk ManagementFinancial ReportingVendor ManagementContract ManagementInvoice CodingMaintenance CoordinationArchitectural Requests ManagementClient Satisfaction ManagementOnboarding ManagementSupervision
Soft Skills
ProfessionalismOrganizationSelf-Motivation
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Valid FL CAM License
Industry Keywords
Community ManagementBoard LiaisonVendor ProposalsInsurance ManagementClient Relations
About the role
Key responsibilities & impact- Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
- Attend, prepare for, and participate in annual and general meetings
- Manage vendor proposals and contracts, risk management, insurance, maintenance, and architectural requests and approvals
- Coordinate employees such as janitorial, maintenance, administrative, and others
- Collect all invoices and code for payment, and follow up on monthly assessments due
- Serve as liaison between association boards and legal counsel
- Prepare manager reports and financial summaries for the boards
- Manage the onboarding and exit of associations
- Supervise the associations in the assigned portfolio
- Coordinate with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals
Requirements
What you’ll need- Valid FL CAM License with a minimum of 2 years experience
- Previous Community Management Experience
- Professional, organized, and self-motivated
- Strong written and verbal communication skills
- Valid license to operate a motor vehicle with a clean driving record
- Proficiency with Microsoft Office and general computer skills
Benefits
Comp & perks- Training and Support provided
- Comprehensive benefits package
- Work-life balance