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Community Association Manager
Sentry Management Inc.. Supervise the associations in the assigned portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management, vendor coordination, and client satisfaction while effectively communicating with boards and stakeholders. Proficient in financial reporting and administrative tasks to support association operations.
Highest-signal resume keywords
Community Management ExperienceStrong Written Communication SkillsStrong Verbal Communication SkillsProficiency With Microsoft OfficeOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer ServiceSelf-Motivated
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Vendor ManagementRisk ManagementInsuranceMaintenance RequestsFinancial SummariesBoard LiaisonClient Satisfaction
About the role
Key responsibilities & impact- Supervise the associations in the assigned portfolio
- Coordinate with Boards of Directors, vendors, and the Sentry Home Office
- Provide exemplary customer service while maintaining and achieving company goals
- Meet the needs of assigned Boards and Communities to sustain maximum client satisfaction
- Attend, prepare for, and participate in annual and general meetings
- Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
- Coordinate janitorial, maintenance, administrative, and other employees
- Collect and code invoices for payment and follow up on monthly assessments due
- Serve as liaison between association boards and legal counsel
- Prepare manager reports and financial summaries for boards
- Manage onboarding and exit of associations
Requirements
What you’ll need- Previous Community Management Experience
- Professional, organized, and self-motivated
- Strong written and verbal communication skills
- Valid license to operate a motor vehicle with a clean driving record
- Proficiency with Microsoft Office and general computer skills
Benefits
Comp & perks- Salary commensurate with experience and qualifications
- Training and support provided
- Comprehensive benefits package
- Work-life balance