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Community Association Manager – Portfolio
Sentry Management Inc.. Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management, vendor coordination, and client satisfaction while effectively communicating with boards and stakeholders. Proficient in financial reporting and maintaining compliance with licensing requirements.
Highest-signal resume keywords
Community Management ExperienceVendor ManagementFinancial ReportingStrong Communication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial SummariesRisk ManagementContract ManagementInvoice CodingOnboarding Management
Soft Skills
OrganizedSelf-MotivatedCustomer Service
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Client SatisfactionBoard CoordinationMaintenance RequestsLegal LiaisonAssessment Follow-Up
About the role
Key responsibilities & impact- Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
- Attend, prepare for, and participate in annual and general meetings
- Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
- Coordinate employees such as janitorial, maintenance, administrative, and others
- Collect all invoices and code for payment, and follow up on monthly assessments due
- Serve as liaison between association boards and legal counsel
- Prepare manager reports and financial summaries for the boards
- Manage the onboarding and exit of associations
- Supervise the associations in the assigned portfolio
- Coordinate with Boards of Directors, vendors, and the Sentry Home Office
- Provide exemplary customer service while maintaining and achieving company goals
Requirements
What you’ll need- Maintain licensing in some states
- Previous Community Management Experience
- Professional, organized, and self-motivated
- Strong written and verbal communication skills
- Valid license to operate a motor vehicle with a clean driving record
- Proficiency with Microsoft Office and general computer skills
Benefits
Comp & perks- Salary commensurate with experience and qualifications
- Training and Support provided
- Comprehensive benefits package
- Work-life balance