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Community Association Manager – Portfolio
Sentry Management Inc.. Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management, vendor coordination, and client satisfaction while ensuring compliance with licensing requirements. Proficient in financial reporting and effective communication with boards and stakeholders.
Highest-signal resume keywords
Community Management ExperienceVendor ManagementFinancial ReportingStrong Communication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial SummariesInvoice CodingRisk ManagementContract ManagementMaintenance Coordination
Soft Skills
Customer ServiceOrganizational SkillsSelf-MotivationProfessionalism
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Board LiaisonCommunity AssociationsVendor ProposalsInsurance ManagementMeeting Coordination
About the role
Key responsibilities & impact- Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
- Attend, prepare for, and participate in annual and general meetings
- Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
- Coordinate janitorial, maintenance, administrative, and other employees
- Collect and code invoices for payment and follow up on monthly assessments due
- Serve as liaison between association boards and legal counsel
- Prepare manager reports and financial summaries for boards
- Manage onboarding and exit of associations
- Coordinate with Boards of Directors, vendors, and the Sentry Home Office
- Provide exemplary customer service while maintaining and achieving company goals
Requirements
What you’ll need- Previous Community Management Experience
- Maintain licensing in some states
- Professional, organized, and self-motivated
- Strong written and verbal communication skills
- Valid license to operate a motor vehicle with a clean driving record
- Proficiency with Microsoft Office and general computer skills
Benefits
Comp & perks- Training and Support provided
- Comprehensive benefits package
- Work-life balance
- National Top Workplace recognition and engaged, people-centric workplace culture
- Diversity-supportive and respectful workplace