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Sales Operations & Administration Specialist
Sentrycs | Integrated Counter-Drone Solutions. Support the sales organization with day-to-day operational and administrative requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities, with proficiency in CRM and ERP systems, and a commitment to maintaining accurate records. Capable of coordinating logistics, managing inventory, and supporting sales operations in a fast-paced technology environment.
Highest-signal resume keywords
Sales Administration ExperienceCRM ProficiencyInventory ManagementEvent CoordinationMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsInventory ManagementCRM SystemsERP SystemsSales ReportingOrder ProcessingLogistics CoordinationData ManagementBusiness ReportingTraining Program Coordination
Soft Skills
Strong Organizational SkillsAttention to DetailWritten CommunicationVerbal CommunicationCollaborative Attitude
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordSalesforceHubSpot
Certifications & Qualifications
Associate's DegreeBachelor's Degree
Industry Keywords
B2B Technology SalesLogisticsFast-Paced BusinessCustomer Training ProgramsTrade Shows
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support the sales organization with day-to-day operational and administrative requirements
- Coordinate customer purchase orders, sales orders, quotations, and associated documentation
- Track orders from receipt through fulfillment, working with internal teams to ensure timely processing and delivery
- Maintain accurate customer, partner, and opportunity information within CRM and internal business systems
- Assist with sales reporting, pipeline tracking, forecasts, and regular business reviews
- Coordinate with finance, logistics, and operations teams to resolve order-related issues
- Manage and track equipment inventory at the Huntsville facility, including demonstration systems, spare parts, and customer equipment
- Maintain inventory records, equipment assignments, and movement logs
- Coordinate incoming and outgoing shipments with internal teams and logistics providers
- Assist with equipment returns, repairs, and RMA processes
- Support administration and organization of the Huntsville office and training facility
- Establish and maintain administrative and operational procedures as the business expands
- Coordinate scheduling and logistics for customer training programs at the Huntsville facility
- Support customer visits, demonstrations, meetings, partner engagements, industry events, trade shows, and exhibitions
- Manage event logistics, including registrations, equipment shipments, meeting arrangements, and materials
- Coordinate calendars, meeting schedules, and travel arrangements when required
- Prepare training facilities, equipment, and materials with technical and sales teams
- Provide administrative and operational support to the General Manager, US & Canada
- Prepare business reports, presentations, spreadsheets, and management materials
- Coordinate internal meetings, track action items, and follow up on outstanding activities
- Maintain organized business records, documentation, and operational trackers
- Liaise with sales, finance, operations, engineering, and other functions
- Identify opportunities to improve administrative processes, efficiency, and coordination
Requirements
What you’ll need- 2+ years of experience in sales administration, sales operations, office coordination, or a similar business support role
- Previous experience working within a technology company or other fast-paced, growing business
- Strong organizational skills with the ability to manage multiple tasks and competing priorities
- Proficiency with Microsoft Office, particularly Excel, Outlook, PowerPoint, and Word
- Experience using CRM, ERP, inventory management, or other business administration systems
- Strong written and verbal communication skills
- High attention to detail and commitment to maintaining accurate records
- Ability to work independently, take initiative, and follow tasks through to completion
- A positive, collaborative attitude and willingness to support different areas of the business
- Experience supporting a B2B technology sales organization (preferred)
- Familiarity with hardware products, inventory management, shipping, or logistics coordination (preferred)
- Experience coordinating customer training programs, events, or trade shows (preferred)
- Exposure to Salesforce, HubSpot, or similar CRM platforms (preferred)
- Experience working with international teams or supporting a geographically distributed sales organization (preferred)
- Associate's or bachelor's degree in business administration, operations, or a related discipline, or equivalent practical experience (preferred)