Senior ServiceNow Developer

ServBeyond Solutions LLC

. Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows .

Posted 11/9/2026full-timeRemote • Maryland • United StatesSenior💰 $175,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in ServiceNow CSM configuration and development, including automation, data migration, and performance analytics. Proficient in implementing secure integrations and workflows while adhering to government compliance standards.

Highest-signal resume keywords

ServiceNow CSM ConfigurationActive ServiceNow Certifications (CAD, CSA)CompTIA Security+ CE CertificationIntegration Hub and REST API ExperienceData Migration and Schema Mapping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DevelopmentFlow DesignerProcess Automation Designer (PAD)REST IntegrationsData CleansingPerformance AnalyticsUnit TestingScripting (ES5/ES6)Automated Catalog WorkflowsConfigurable Workspace

Soft Skills

CollaborationClear CommunicationProblem-Solving

Tools & Technologies

ServiceNowIntegration HubRobust Transform Engines (RTE)SharePointPerformance Analytics Dashboard

Certifications & Qualifications

ServiceNow CSAServiceNow CADCompTIA Security+ CECIS-CSMCIS-ITSM

Industry Keywords

Government ComplianceSTIG/CIS StandardsUAT Training SupportSecure EnvironmentsIT Platform Development

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows
Implement Flow Designer and Process Automation Designer (PAD) automation, including stage-gated playbooks, automated task routing, and system notifications
Configure and develop secure, bi-directional REST integrations and workflows using Integration Hub, Robust Transform Engines (RTE), and Workflow Data Fabric
Set up staging tables, execute data cleansing scripts, and migrate legacy records from SharePoint lists, spreadsheets, and custom tables
Ensure migrated data maps accurately using the client Unique Account ID as the core structural key
Configure Performance Analytics indicators, collection jobs, breakdown sources, and interactive dashboard filters
Support configuration and remediation activities for secure government environments, including STIG/CIS-related findings when applicable
Support migration of current application workflows into ServiceNow CSM, including configuration, workflow automation, data migration, analytics, UAT/training support, and deployment/go-live readiness
Execute developer-level scripting, clean configuration, unit testing, and timely escalation of blockers under the Lead ServiceNow Architect
Provide clear progress updates and collaborate with the technical lead and Security and Architecture team

Requirements

What you’ll need

Senior-level ServiceNow Developer
Active Secret Clearance or ability to obtain Secret Clearance
Must be a U.S. Citizen
Must have active ServiceNow certifications: CAD and CSA
Must hold CompTIA Security+ CE or equivalent IAT Level II baseline certification
Must hold a Master's degree in Computer Science or a related field
Minimum of 15 years of hands-on IT platform development/configuration experience
At least 8 years of ServiceNow platform experience
At least 8 years of hands-on ServiceNow CSM configuration/development experience
ServiceNow Customer Service Management (CSM) configuration and development experience
Experience with ServiceNow Integration Hub, REST APIs, and Robust Transform Engines (RTE)
Experience with automated data migrations, schema mapping, and table cleansing from flat files, custom tables, spreadsheets, and SharePoint lists
Experience building dashboards and reports using ServiceNow Performance Analytics
Experience with Flow Designer and Process Automation Designer (PAD)
Experience configuring Query Business Rules and field-level ACLs
Hands-on configuration of Configurable Workspace, Service Portal, Record Producers, catalog workflows, and case management
Practical ES5/ES6 scripting, clean and upgrade-safe configuration, and unit testing
Required certifications: ServiceNow CSA, CAD, CIS-CSM, and CIS-ITSM
Ability to work under a Lead Architect in a secure government environment with CAC access

Benefits

Comp & perks

Opportunity to contribute directly to mission-focused client delivery
Opportunity to help strengthen systems, standards, and technical execution practices
Reasonable accommodations for individuals with disabilities