ServBeyond Solutions LLC

ServiceNow

• Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows
• Implement Flow Designer and Process Automation Designer (PAD) automation, including stage-gated playbooks, automated task routing, and system notifications
• Configure and develop secure, bi-directional REST integrations and workflows using Integration Hub, Robust Transform Engines (RTE), and Workflow Data Fabric
• Set up staging tables, execute data cleansing scripts, and migrate legacy records from SharePoint lists, spreadsheets, and custom tables
• Ensure migrated data maps accurately using the client Unique Account ID as the core structural key
• Configure Performance Analytics indicators, collection jobs, breakdown sources, and interactive dashboard filters
• Support configuration and remediation activities for secure government environments, including STIG/CIS-related findings when applicable
• Support migration of current application workflows into ServiceNow CSM, including configuration, workflow automation, data migration, analytics, UAT/training support, and deployment/go-live readiness
• Execute developer-level scripting, clean configuration, unit testing, and timely escalation of blockers under the Lead ServiceNow Architect
• Provide clear progress updates and collaborate with the technical lead and Security and Architecture team

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Senior ServiceNow Developer