Director, Quality Engineering and Automation

ServiceLink

. Lead quality engineering transformation and define and execute a multi-year quality engineering strategy .

Posted 11/6/2026full-timePlano • Texas • United StatesLead💰 $140,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading quality engineering transformations and implementing automation-first strategies across diverse technology stacks. Proficient in establishing quality metrics, risk management frameworks, and fostering a culture of accountability and continuous improvement within quality engineering teams.

Highest-signal resume keywords

Quality Engineering LeadershipTest Automation StrategyCI/CD Pipeline IntegrationRisk Management PracticesAI-Assisted Testing Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test AutomationQuality Metrics EstablishmentRisk-Based Testing FrameworksAPI TestingIntegration TestingEnd-to-End TestingPerformance TestingRegression TestingAutomation Framework DevelopmentSDLC Practices

Soft Skills

Excellent Communication SkillsInfluencing Executive StakeholdersMentoring and Team DevelopmentCross-Functional CollaborationContinuous Learning

Tools & Technologies

GitHub CopilotClaude CodeAI-Assisted Testing ToolsCloud-Native ArchitecturesDevOps Practices

Industry Keywords

Quality EngineeringSoftware QualityEnterprise SoftwareTesting PoliciesRelease ReadinessOperational ExcellenceData-Driven GovernanceQuality GovernanceDistributed Teams ManagementOrganizational Change

Tech Stack

Tools & technologies

CloudSDLC

About the role

Key responsibilities & impact

Lead quality engineering transformation and define and execute a multi-year quality engineering strategy
Transform predominantly manual testing into an automation-first quality engineering approach
Establish scalable operating models, standards, best practices, testing policies, and release readiness criteria
Own enterprise test automation strategy across unit, API, integration, end-to-end, performance, and regression testing
Build and maintain modern automation frameworks across multiple product portfolios and technology stacks
Evaluate and implement AI-assisted testing capabilities
Establish risk-based testing frameworks and provide objective release-readiness and software-quality assessments
Embed quality throughout the SDLC and champion shift-left testing and developer ownership of quality
Promote automated testing within CI/CD pipelines and improve code quality, testability, maintainability, and system reliability
Influence cross-functional planning, prioritization, release decisions, and customer experience outcomes
Define enterprise quality KPIs and executive dashboards covering defects, automation coverage, regression effort, test effectiveness, incidents, and release quality
Provide executive leadership with visibility into quality trends, risks, and organizational progress
Build, mentor, and develop quality engineering teams; create career paths and attract and retain talent
Foster accountability, innovation, continuous learning, and operational excellence

Requirements

What you’ll need

10+ years of progressive experience in software quality, quality engineering, software engineering, or related technology leadership roles
5+ years of experience leading quality engineering organizations in complex enterprise software environments
Demonstrated success leading large-scale test automation and quality transformation initiatives
Experience building and scaling automation frameworks and engineering quality practices
Strong understanding of modern SDLC practices, CI/CD pipelines, DevOps, and cloud-native application architectures
Experience implementing API, integration, end-to-end, performance, and regression testing strategies
Demonstrated ability to influence executive stakeholders and lead cross-functional initiatives without direct authority
Experience establishing quality metrics, executive scorecards, and data-driven governance models
Strong understanding of risk management, release readiness, and quality governance practices
Experience managing distributed teams and complex organizational change efforts
Excellent written and verbal communication skills with the ability to engage technical and business audiences
Experience leveraging AI-assisted engineering and testing tools such as GitHub Copilot, Claude Code, or similar technologies
Candidates must be located within reasonable commuting distance of the Plano, TX office
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future

Benefits

Comp & perks

Health insurance
Vision insurance
Dental insurance
Life insurance
401(k) plans
Employee Stock Purchase Plan
Paid vacation time
Paid sick time