Escrow Officer, Default Services – REO

ServiceLink

. Coordinate the closing of assigned files within required timelines .

Posted 11/2/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $24 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating closing processes, preparing accurate closing documents, and ensuring compliance with state requirements. Proficient in managing client relationships and improving workflows to enhance the closing experience.

Highest-signal resume keywords

Escrow Officer ExperienceClosing CoordinationReal Estate Title KnowledgeMicrosoft Software ProficiencyCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Closing Document PreparationDeed PreparationVendor Billing ResolutionFile ManagementFunding Condition Compliance

Soft Skills

Good Communication SkillsAbility to Handle Multiple TasksProfessional Client Relationships

Industry Keywords

Mortgage Loan DepartmentAsset ManagementClient Turnaround CommitmentTitle CommitmentsClosing Process

About the role

Key responsibilities & impact

Coordinate the closing of assigned files within required timelines
Coordinate all aspects of finalizing the closing process
Prepare accurate closing documents according to state requirements and client instructions
Monitor and prioritize work-in-progress reports to meet ServiceLink’s two-hour client turnaround commitment
Review title commitments for clearance and account for payoffs, taxes, HOA, and effective-date schedules
Secure lender, seller, and/or broker approval of loan closing documents
Confirm closing dates, locations, documentation, and funds due at closing with all parties
Resolve vendor billing issues and rejected documents
Conduct bi-weekly meetings with team members and management
Address inquiries from asset management companies, clients, borrowers, agents, sellers, buyers, and internal staff
Develop procedures, scripts, and workflows to improve vendor, client, and consumer experience and triage inbound vendor inquiries
Prepare daily reports, schedules, funding reports, policies, rejected-document reports, and other assigned reports
Assist in training and attend assigned conference calls
Update management on daily reporting status and work with management on team metrics and file counts
Ensure funding conditions are met according to state requirements and client instructions
Cut checks to payees and wire funds to sellers within client-directed timelines
Confirm file setup with disbursements
Resolve post-close lender, recording, and policy issues
Review and sign off on authorized items
Maintain professional communication and client relationships
Perform other assigned duties

Requirements

What you’ll need

High School diploma or equivalent required
Prior experience as an Escrow Officer or a Closing Coordinator
Practical work experience within the mortgage loan department of a lending institution
Working knowledge of real estate titles
Prior experience with deed preparation and closings
Advanced computer skills and proficiency in Microsoft software products
Ability to handle multiple tasks simultaneously
Good communication skills
Good customer service skills
Applicants must be currently authorized to work in the United States on a full-time basis
Must not require sponsorship for employment visa status now or in the future

Benefits

Comp & perks

Health insurance
Vision insurance
Dental insurance
Life insurance
401(k) plans
Employee Stock Purchase Plan
Paid vacation time
Paid sick time
Reasonable accommodation for qualified individuals with disabilities and disabled veterans