Utility Technician – Field Services

ServiceLink

. Research property condition and inspection reports to confirm the status of utilities .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $19 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and organizational skills to manage utility services, including activation and deactivation processes. Proficient in Microsoft Office and effective communication to liaise with clients and utility companies.

Highest-signal resume keywords

Utility Activation ManagementMicrosoft Office ProficiencyStrong Verbal CommunicationAnalytical SkillsProperty Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Utility Bill ManagementTyping SkillsEmail CorrespondenceProcess Improvement ExecutionDocument Management

Soft Skills

Organizational SkillsMultitasking AbilitiesWritten Communication Skills

Tools & Technologies

AssetShieldComputer Navigation

Industry Keywords

Mortgage ServicingProperty ManagementUtility CompaniesConstruction KnowledgeProperty Insurance Knowledge

About the role

Key responsibilities & impact

Research property condition and inspection reports to confirm the status of utilities
Review client business rules pertaining to utility activation requirements
Review, research, and respond to email correspondence
Make and receive calls to and from vendors, clients, and third parties
Contact utility companies to transfer, activate, and deactivate gas, electric, water, and trash services
Set up and manage recurring utility bill pay
Manage utility deposits and past-due payments
Work with team leadership to execute process improvements
Assist client representatives with resolving required permits, fees, and utility inspections
Review open utility task reports and follow up on related AssetShield tickets
Research and analyze servicing neglect issues and determine appropriate resolutions
Provide timely reviews of files needing utility transfers and document the appropriate servicing platform
Document all systems accordingly
Complete and maintain required client, system, classroom, and side-by-side training
Perform other duties as assigned

Requirements

What you’ll need

High School diploma or equivalent required
Previous office and computer experience required
Strong PC and Internet navigation skills
Intermediate typing and Microsoft Office proficiency required
Strong verbal and written communication skills required
Strong analytical, organizational, and multitasking skills
Experience interacting with utility companies preferred
Basic knowledge of mortgage terms preferred
Previous experience with property management, construction, and property insurance a plus
Mortgage servicing and default servicing knowledge and/or experience preferred
Currently authorized to work in the United States on a full-time basis
Must not require sponsorship for employment visa status now or in the future
Multiple shifts available

Benefits

Comp & perks

Health insurance
Vision insurance
Dental insurance
Life insurance
401(k) plans
Employee Stock Purchase Plan
Paid vacation time
Paid sick time
Equal employment opportunity
Reasonable accommodation for qualified individuals with disabilities and disabled veterans