Vendor Operations Associate – Servicing Valuations

ServiceLink

. Maintain and monitor the full vendor order pipeline to ensure timely progress and completion .

Posted 10/2/2026contractRemote • California • United StatesJuniorMid-Level💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong vendor management capabilities, ensuring compliance with operational requirements and maintaining effective communication with vendors. Proficient in multitasking and managing timelines while meeting productivity and quality goals.

Highest-signal resume keywords

Vendor ManagementCommunication SkillsAttention to DetailOffice Processes KnowledgeMultitasking Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Reading SkillsBasic Writing SkillsBasic Arithmetic SkillsTyping 30 WPMOffice Technology Proficiency

Soft Skills

Professional Verbal CommunicationProfessional Written CommunicationPositive Business Relationships

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Vendor ComplianceOperational RequirementsService-Level ExpectationsWorkflow EnhancementsProcess Improvements

About the role

Key responsibilities & impact

Maintain and monitor the full vendor order pipeline to ensure timely progress and completion
Monitor the team phone queue and accept inbound calls to assist vendors with questions, updates, or issue resolution
Conduct outbound calls to vendors and manage incoming vendor inquiries
Ensure accurate fee management and proper documentation for each order
Confirm vendor compliance with operational requirements
Send proactive reminders regarding quality standards, turnaround times, platform or website usage, and performance expectations
Collaborate with team members to troubleshoot operational challenges affecting vendor performance or order resolution
Suggest workflow enhancements, process improvements, and best practices
Maintain communication patterns and service-level expectations across the vendor panel
Manage vendor timelines, appointments, and engagement agreements
Follow Independence Guidelines and vendor management guidelines
Ensure appropriate escalation paths and timely resolution
Attend regular department meetings and provide feedback
Meet department productivity and quality goals
Communicate regularly with Vendor Management and Directors
Perform other duties as assigned

Requirements

What you’ll need

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
Basic reading, writing, and arithmetic skills required
High School diploma or equivalent required
Knowledge of office processes, procedures, and technology
Computer literate with the ability to learn software applications
Professional verbal and written communication skills
Ability to type 30 wpm
One to three years of office experience
Ability to maintain positive and professional business relationships with vendors and internal staff
Strong attention to detail
Ability to multitask in a fast-paced environment and meet tight deadlines
Willingness to work a flexible schedule

Benefits

Comp & perks

Ongoing training
Health insurance
Vision insurance
Dental insurance
Life insurance
401(k) plans
Employee Stock Purchase Plan
Paid vacation time
Paid sick time