Global Partner Manager – Autonomous Workforce/IT

ServiceNow

. Lead global go-to-market alignment and co-innovation initiatives for a specific functional area .

Posted 11/3/2026full-timeRemote • New York • United StatesSeniorLead💰 $126,060 - $208,020 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in global alliances and partner sales, with a strong focus on developing and executing go-to-market strategies. Proven ability to build executive relationships and drive revenue growth through partner-led initiatives in the Enterprise Software sector, particularly with SaaS and AI solutions.

Highest-signal resume keywords

Global Alliances And Partner Sales ExperienceGo-To-Market Strategy DevelopmentServiceNow ITSM, ITOM, SAM And SPM KnowledgeExecutive Communication And Relationship ManagementExperience With AI-Powered Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentRevenue GrowthPartner Program KPI TrackingGo-To-Market PlanningPipeline DevelopmentMarket ExpansionCo-Innovation InitiativesDemand Generation StrategiesPerformance Metrics ManagementProcess Improvement

Soft Skills

Influencing SkillsRelationship ManagementComfort Operating In AmbiguityCollaborationCritical Thinking

Industry Keywords

Enterprise SoftwareSaaSCRMAIManaged Service ProvidersValue-Added ResellersCloudSI PartnersCo-Sell Sales MotionsGlobal Governance Framework

Tech Stack

Tools & technologies

CloudITSMServiceNow

About the role

Key responsibilities & impact

Lead global go-to-market alignment and co-innovation initiatives for a specific functional area
Own and execute the Global Functional Area partner account plan
Drive cross-geo alignment for a consistent global partner experience across routes to market
Develop and maintain partner executive relationships and peer-to-peer relationships with ServiceNow counterparts
Advise partners on market, geographic, route-to-market, business-unit GTM, and product roadmap expansion
Align with the Global Governance Framework
Facilitate QBRs for priority countries and track milestones
Own revenue success measures, including Sourced NNACV and Sell-Through NNACV
Influence partner program KPI tracking and success measures, including certifications and PLAs
Coordinate joint go-to-market motions across product launches, industry plays, and competitive displacement campaigns
Drive Autonomous Workforce product and solution education and enablement
Lead joint demand generation strategies, global campaigns, and executive events that drive pipeline
Drive in-market execution playbooks to accelerate adoption and support field sales activation
Collaborate with Partner Technical Advisors on product expansion, route-to-market opportunities, and co-innovation
Develop and maintain playbooks, templates, toolkits, and repeatable processes for Regional Partner Manager teams
Support regional partner sales and field sales with partner-led customer pursuits, pipeline development, and deal progression
Provide domain-specific GTM assets and thought leadership
Identify GTM process gaps and implement improvements that reduce alliance friction
Execute the Global GTM Plan and joint growth strategy
Manage quarterly and executive governance cadence, strategic reviews, monthly scorecards, and pipeline reviews
Drive geographic adoption of global strategy
Improve partner maturity, scalability, and enablement effectiveness

Requirements

What you’ll need

12+ years of global alliances and partner sales experience
Business development experience in Enterprise Software, including SaaS, CRM, or AI
Experience driving partner revenue and accelerated growth with and through SI partners in collaboration with an enterprise sales force
Proven ability to build go-to-market plans for Channel, SI, and partner organizations
ServiceNow ITSM, ITOM, SAM and SPM product knowledge is a strong plus
Demonstrable track record of achieving and exceeding targets with large accounts or alliance partners
Experience with a next-generation AI/SaaS company is ideal
Established relationships with major SIs, ISVs, Managed Service Providers, and Value-Added Resellers
Experience in leading software, Cloud, and SaaS organizations
Strong understanding of partner-led and co-sell sales motions
Ability to influence and operate in a matrixed organization
Executive communication and relationship management skills
Comfort operating in ambiguity with a bias toward action
Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
Experience using AI-powered tools, automating workflows, or analyzing AI-driven insights

Benefits

Comp & perks

Equity (when applicable)
Variable/incentive compensation
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Remote work persona/flexible distributed work environment