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ServiceNow

Global Sales Coach

ServiceNow

. Coach sellers one on one through recurring coaching cadences and written individual development plans .

Posted 11/5/2026full-timeRemote • New York • United StatesSeniorLead💰 $135,800 - $195,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coaching sales professionals through structured development plans and measurable performance metrics, with a strong focus on CRM discipline and sales methodologies. Capable of designing and implementing effective training programs that enhance seller readiness and drive business impact.

Highest-signal resume keywords
Sales Coaching And EnablementEnterprise And Commercial Sales ExperienceFluency In Sales MethodologiesCRM DisciplineFacilitation And Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CoachingSales Methodology FluencyPerformance Metrics ImprovementDeal ManagementAccount ManagementTime ManagementChange ManagementCertification DevelopmentRole-Play FacilitationPipeline Evidence Assessment
Soft Skills
Behavioral FeedbackCredibility With Senior SellersWritten Communication
Tools & Technologies
CRMConversation IntelligenceSales Content ManagementLearning Management Systems
Certifications & Qualifications
ICF Coaching Certification
Industry Keywords
Enterprise SalesCommercial SalesSales KickoffsBootcampsProduct Launch EnablementSales EnablementCoaching ProgramsSeller ReadinessAcquired Sales Team IntegrationQuota-Carrying Experience

About the role

Key responsibilities & impact
  • Coach sellers one on one through recurring coaching cadences and written individual development plans
  • Coach prospecting, outbound rigor, territory and account management, deal management, qualification, executive presence, time management, CRM accuracy, forecast hygiene, and change management
  • Facilitate role plays and certification checkpoints
  • Observe live customer calls and provide same-day behavioral feedback
  • Design segment ramp paths, skill sprints, manager coaching enablement, and remediation tracks
  • Build scalable Enterprise and Commercial coaching variants
  • Create reusable playbooks, call frameworks, role-play scenarios, and certification rubrics
  • Pilot, measure, and retire coaching programs based on business impact
  • Design and deliver sales kickoffs, bootcamps, product launch enablement, and field readiness events
  • Own assigned event tracks, including content, facilitators, breakouts, certification, and reinforcement
  • Maintain rep scorecards, skill matrices, certification records, development plans, and progress documentation
  • Report coaching impact to sales and enablement leadership based on business results
  • Coach ramping new hires, internal transfers, and acquired teams, targeting a reduction in time to productivity from roughly six months to three
  • Build acquisition-specific enablement and track cohort ramp milestones
  • Assess seller readiness for new products, releases, and acquired portfolios through certification, call review, and pipeline evidence
  • Report readiness gaps, recommend fixes, and re-test after remediation

Requirements

What you’ll need
  • Seven or more years in enterprise or commercial software sales, sales management, or sales coaching and enablement
  • Direct experience with both a large-deal Enterprise motion and a higher-velocity Commercial or mid-market motion
  • Track record of coaching adults to behavior change and improving measurable metrics
  • Fluency in at least one recognized sales methodology, such as MEDDICC, Challenger, Strategic Selling, or Command of the Message
  • Strong CRM discipline
  • Comfort with CRM, conversation intelligence, sales content management, and learning management systems
  • Credibility with senior sellers and frontline managers
  • Excellent facilitation and written communication skills
  • Prior quota-carrying experience at both Enterprise and Commercial (Nice to Have)
  • Experience coaching across a multi-product or platform portfolio (Nice to Have)
  • Formal coaching certification, such as ICF or equivalent (Nice to Have)
  • Experience integrating an acquired sales team (Nice to Have)

Benefits

Comp & perks
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs