Manager, Thought Leadership Research Strategist

ServiceNow

. Conduct desk research to stress-test hypotheses and identify blind spots .

Posted 11/6/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in designing and analyzing quantitative and qualitative research methodologies, with a strong ability to translate complex data into actionable insights for executive audiences. Proven experience in managing survey design, collaborating with research firms, and delivering high-quality thought leadership content.

Highest-signal resume keywords

Market ResearchSurvey DesignQuantitative AnalysisAI Tools UtilizationNarrative Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quantitative Survey InstrumentsQualitative Research FrameworksStatistical AnalysisSegment CutsCrosstabsData InterpretationHypothesis TestingResearch MethodologyContent RecommendationsThought Leadership Reports

Soft Skills

Analytical SkillsEditorial JudgmentCollaborationCommunicationAdaptability

Tools & Technologies

AI-Moderated Research Tools

Industry Keywords

Market ResearchManagement ConsultingData AnalysisC-Suite CommunicationResearch Methodologies

About the role

Key responsibilities & impact

Conduct desk research to stress-test hypotheses and identify blind spots
Manage survey design and methodology, including sample sizing, weighting, screening, and regional representation
Design survey instruments with research firms to test hypotheses rigorously
Incorporate emerging methodologies such as AI-moderated qualitative research
Run segment cuts, crosstabs, and breakdowns to surface patterns
Build narrative frameworks from analytics
Analyze and interpret quantitative and qualitative data
Translate data into actionable insights for executive audiences
Write and storyboard thought leadership research reports
Ground claims in data and develop a clear point of view
Collaborate with the editorial team on derivative content
Deliver validated hypotheses, methodology specifications, narrative frameworks, analyses, content recommendations, research reports, and derivative assets

Requirements

What you’ll need

7+ years of experience in market research, thought leadership, management consulting, or a similar analytical and editorial discipline
Experience designing quantitative survey instruments and qualitative research frameworks that test specific hypotheses
Strong analytical skills with hands-on experience running segment cuts, crosstabs, and statistical analysis
Experience using AI tools to accelerate research and analysis, with the judgment to verify outputs and protect methodological rigor
Demonstrated ability to translate complex data into compelling narratives that resonate with C-suite audiences
Excellent writing and editorial judgment, with a portfolio of research-backed content
Experience partnering with external research firms on survey design, fielding, and analysis
Comfort with ambiguity and the ability to move fast on rapid research without sacrificing methodological rigor

Benefits

Comp & perks

Flexible or remote work persona
Accessible and inclusive application experience
Reasonable accommodation support for candidates
Equal opportunity employment
Consideration of qualified applicants with arrest or conviction records in accordance with legal requirements