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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving market success for CRM products, with a strong focus on territory strategy, account planning, and digital transformation. Proven ability to integrate AI into sales processes and coach teams to achieve sales targets in a diverse and inclusive environment.
Highest-signal resume keywords
7+ Years Selling Transferable CSM/FSM/CRM Platform SoftwareFull Cycle Ownership Within Enterprise SegmentQuota Carrying Account Executive ExperienceExperience Integrating AI Into Work ProcessesUnderstanding Of Business Sales Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentAccount PlanningDigital Transformation StrategySales Cycle ManagementQuota Achievement
Soft Skills
CoachingCollaborationDiversity AdvocacyCommunication
Tools & Technologies
ServiceNow CRMAI-Powered ToolsWorkflow Automation
Industry Keywords
Enterprise SegmentAccount Use Case TargetingSpecialty Solution AreasNow Value Principles
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Oversee market success of ServiceNow’s CRM products
- Support strategy and solution wins for specialty solution areas
- Support territory strategy and planning to improve vertical agreement, account use case targeting, and execution
- Provide input to Account Executives during account planning based on territory strategy and recommendations
- Align territory strategy and account planning recommendations with Now Value principles
- Help customers envision the value of digital transformation and develop strategy with account teams, customers, and partners
- Interlock with Solution Consultants and Specialist Solution Consultants on Capability Roadmap feedback and agreement
- Coach AEs, ADRs, and ACEs on foundational specialty solution area knowledge
- Identify specialty solution opportunities and help manage the sales cycle
- Customize responsibility allocation to territory and account-team needs
- Champion diversity and belonging in an open and inclusive environment
Requirements
What you’ll need- Current location in Texas required
- Consistently meets or exceeds annual quotas while selling transferable solutions
- 7+ years success in selling transferable CSM/FSM/CRM platform software
- 5+ years experience as a quota carrying AE, Sales Specialist or equivalent
- 3+ years success in full cycle ownership within Enterprise segment (5K+EE)
- Understanding of business sales processes
- Willingness to travel 30–50%
- Experience integrating AI into work processes, decision-making, or problem-solving
- Ability to use AI-powered tools, automate workflows, analyze AI-driven insights, or explore AI’s potential impact on the function or industry
Benefits
Comp & perks- Flexible or remote work persona
- Flexible work arrangements based on work persona and assigned work location
- Reasonable accommodations during the application process