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ServiceNow

Senior CRM Account Executive

ServiceNow

. Oversee market success of ServiceNow's CRM products .

Posted 11/9/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in selling CRM platform software and managing full sales cycles within the Enterprise segment. Proven ability to develop and execute territory strategies while aligning with customer needs and driving digital transformation.

Highest-signal resume keywords
7+ Years Selling CSM/FSM/CRM SoftwareFull Cycle Ownership ExperienceQuota Carrying Sales ExperienceUnderstanding of Business Sales ProcessesExperience Integrating AI into Work Processes

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Strategy DevelopmentAccount PlanningDigital Transformation StrategyQuota AchievementSales Cycle Management
Soft Skills
CoachingCollaborationDiversity Advocacy
Industry Keywords
ServiceNowEnterprise SegmentTransferable SolutionsAccount ExecutiveSolution Consultant

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Oversee market success of ServiceNow's CRM products
  • Support strategy and solution wins for specialty solution areas
  • Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
  • Provide input to Account Executives during account planning based on territory strategy and recommendations
  • Align territory strategy and account planning recommendations with Now Value principles
  • Help customers envision the value of digital transformation and develop strategy with account teams, customers, and partners
  • Coordinate with Solution Consultants and Specialist Solution Consultants on Capability Roadmap feedback and agreement
  • Coach AEs, ADRs, and ACEs on specialty solution knowledge to identify opportunities and manage sales cycles
  • Customize responsibility allocation to territory and account team needs and celebrate successes
  • Champion diversity and belonging

Requirements

What you’ll need
  • Current location in Texas required
  • Consistently meets or exceeds annual quotas while selling transferable solutions
  • 7+ years success in selling transferable CSM/FSM/CRM platform software
  • 5+ years experience as a quota carrying AE, Sales Specialist or equivalent
  • 3+ years success in full cycle ownership within Enterprise segment (5K+ EE)
  • Understanding of business sales processes
  • Travel required: 30-50%
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

Benefits

Comp & perks
  • Flexible or Remote work persona
  • Inclusive and diverse work environment
  • Reasonable accommodations during the application process