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Senior CRM Account Executive – SLED
ServiceNow. Sell ServiceNow CRM solutions to line-of-business owners across call center and customer service, field operations, Revenue Operations, and Sales organizations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in selling ServiceNow CRM solutions, building trusted relationships with executives, and achieving high sales targets. Proven ability to lead account strategies and integrate AI into decision-making processes to drive customer success.
Highest-signal resume keywords
10+ Years Of Sales ExperienceTrusted Client RelationshipsHigh Quota AttainmentValue-Based SellingCustomer Success Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow CRM SolutionsSales Strategy DevelopmentAccount PlanningNegotiation SkillsBusiness Outcome Delivery
Soft Skills
Relationship BuildingCollaborationCritical ThinkingCommunication
Industry Keywords
Software SalesCustomer ServiceRevenue OperationsField OperationsC-Level Relationships
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Sell ServiceNow CRM solutions to line-of-business owners across call center and customer service, field operations, Revenue Operations, and Sales organizations
- Build relationships with customer executives and decision makers and understand their CRM priorities and purchasing process
- Develop account and territory plans identifying priority customers, growth opportunities, and required actions
- Oversee client relationship mapping and orchestrate account strategy across a broad virtual team, including Sales Specialists, Solutions Consultants, Success resources, Partners, and Marketing
- Advise customers as a trusted CRM business advisor on achieving business goals with ServiceNow CRM
- Lead discovery sessions, leverage value-based selling, and deliver measurable business outcomes
- Present and demo ServiceNow CRM solutions
- Hold Customer Business Reviews to understand use cases, objectives, adoption, and expansion opportunities
Requirements
What you’ll need- 10+ years of sales experience within a software or solutions sales organization
- Experience establishing trusted relationships with current and prospective clients and other teams
- Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships
- Track record of high quota attainment and consistently hitting annual sales targets
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Experience promoting a customer success focus in a “win as a team” environment
- Willingness to travel up to 50%
- Based in or serving the AZ/CO territory
Benefits
Comp & perks- Flexible or remote work persona
- Reasonable accommodations during the application process
- Equal employment opportunity protections
- Consideration of arrest or conviction records in accordance with legal requirements