Senior Mid-Market Account Executive

ServiceNow

. Meet or exceed monthly, quarterly and annual sales objectives .

Posted 11/9/2026full-timeRemote • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the full sales cycle within software solutions, leveraging AI for decision-making, and utilizing effective sales strategies to meet or exceed performance metrics. Strong relationship-building and presentation skills enhance collaboration with diverse teams and clients.

Highest-signal resume keywords

Full Sales Cycle ExperienceEnterprise-Class Solutions SalesValue Selling Sales ProcessSales Force AutomationPresentation Skills via Web-Based Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Cycle ManagementTelesalesLead Follow-UpCold CallingPipeline GenerationKPI MetricsAI IntegrationComplex Sales Cycle NavigationContract RenewalsAccount Management

Soft Skills

Excellent Listening SkillsVerbal Communication SkillsWritten Communication SkillsRelationship-Building SkillsDependability

Tools & Technologies

Sales Force AutomationEnterprise Resource PlanningVideo Conference TechnologyWeb-Based Presentation Tools

Industry Keywords

Small AccountsMid-Market AccountsCommercial AccountsSales ObjectivesStrategic ProspectingCustomer ServiceCollaboration

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Meet or exceed monthly, quarterly and annual sales objectives
Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts
Understand organizations’ business drivers, challenges, pain points and how ServiceNow solutions map to them
Strategically prospect within key verticals to develop new opportunities and pipeline
Follow the Value Selling sales process to win new business, expand existing accounts and ensure contract renewals
Collaborate with Sales Specialists, Solution Consultants, Renewal Sales, Customer Service, Partners and other extended-team resources
Provide timely and accurate information to management, including forecasting, territory plans and strategic account plans
Work toward daily, monthly and quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and renewal rates
Mentor team members and work on collaborative projects
Travel occasionally for training and/or meetings as required

Requirements

What you’ll need

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity
1–3+ years of full sales cycle experience gained within software or solution sales organization
Experience in selling enterprise-class solutions utilizing telephone and video conference technology
Thorough understanding of the sales process and ability to navigate and progress complex sales cycles
Sales force automation, enterprise resource planning or other IT infrastructure management technologies a definite plus
Presentation skills via web-based tools are a distinct advantage
Excellent listening, verbal and written skills
Excellent relationship-building skills
Persistent and dependable, especially with attendance, deliverables and deadlines

Benefits

Comp & perks

Flexible or Remote work persona
Occasional travel for training and/or meetings may be required
Equal opportunity employment
Reasonable accommodations during the application process