Senior Principal Solution Architect, Security and Risk

ServiceNow

. Consult with customers on implementing ServiceNow Security and Risk solutions .

Posted 11/2/2026full-timeRemote • United StatesSenior💰 $150,000 - $262,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in implementing ServiceNow Security and Risk solutions, with a strong focus on governance, regulatory standards, and cross-functional collaboration. Proven ability to lead delivery teams, engage with senior leadership, and design comprehensive solutions tailored to complex technology landscapes.

Highest-signal resume keywords

ServiceNow Security And Risk Solutions ImplementationConsulting And Configuration ExperienceRisk And Security Regulatory Standards KnowledgeCIS-RC, CIS-VR, And CSA CertificationsAbility To Influence Senior Leaders

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TPRMUSEMVRSIRIRMNIST CSFAsset ManagementService ManagementAI Application In Work ProcessesCross-Functional Solutions

Soft Skills

Collaborative Working StyleAbility To Communicate Complex ConceptsCreativityAbility To Work IndependentlyAbility To Gather Requirements

Tools & Technologies

Now AssistRaptorDBVault ZTACMDBITOM ModulesVisual Design ToolsWorkflow Modeling ToolsPresentation SoftwareLearning Management SystemsEngagement Platforms

Certifications & Qualifications

CIS-RCCIS-VRCSACIS-TPRMCIS-SIRCertified Application Developer (CAD)Certified Technical Architect (CTA)

Industry Keywords

Professional ServicesGovernanceRegulatory ComplianceFinancial Services Industry (FSI)Healthcare Life Sciences (HCLS)Continuous ImprovementChange ManagementSolution DesignCustomer EngagementTechnical Expertise

Tech Stack

Tools & technologies

ServiceNowVault

About the role

Key responsibilities & impact

Consult with customers on implementing ServiceNow Security and Risk solutions
Support sales cycles and engage directly with customers and partners
Lead pre-sales activities including sales presentations, solutioning and scoping workshops, SOW development, scope definition, change order triggers, and engagement sizing
Connect Security and Risk workflow applications to customer technology landscapes
Advise on governance leading practices
Engage senior leadership, including CXOs, on implementation roadmaps and change management
Partner with Platform Architect teams to identify proactive platform risks
Act as practice director on marquee Security and Risk accounts
Lead delivery teams and provide oversight and technical expertise
Design and deliver Security and Risk solutions following ServiceNow technical standards and leading practices
Design common customer-use-case solutions and publish them for broader consumption
Build relationships with Security and Risk product owners and stakeholders
Lead office hours, presentations, webinars, and learning events
Drive continuous improvement of delivery and engagement materials
Enable and mentor ServiceNow delivery teams and partner ecosystems
Create documentation and service offerings
Flex across Risk and Security areas to maintain utilization KPIs

Requirements

What you’ll need

12+ years in a professional services organization, or equivalent education and experience
8+ years of consulting and/or configuration experience implementing complex technologies, including integrations and portals
5+ years implementing ServiceNow Security and Risk solutions
Strong experience with TPRM, USEM, VR, SIR, IRM (RC, TPRM, BCM), OpsRes, and AI Control Tower
Strong understanding of risk and security regulatory standards including FFIEC, DORA, OpsRes, SEC, OCC, and SOX
Working knowledge of NIST CSF and other industry-specific frameworks
Experience with asset management, service management, CMDB, Risk and Security, and ITOM modules
Strong understanding of Now Assist, RaptorDB, and Vault ZTA
Experience with cross-functional solutions and architectural foundations in large, heavily regulated enterprises such as FSI and HCLS
Experience applying AI to work processes, decision-making, or problem-solving
Ability to influence and consult senior leaders in a matrixed organization
Ability to work with technical and non-technical customers, gather requirements, analyze information, and design comprehensive solutions
Ability to produce visually rich conceptual design documents
Experience running solution presentations and securing customer acceptance of solution designs
Aptitude for communicating complex concepts through visualization and modeling, including wireframes, workflows, and diagrams
Creativity and comfort running projects independently
Collaborative working style
Breadth across leading technology software platforms
Passion for learning new technologies
CIS-RC, CIS-VR, and CSA certifications required on Day 1
CIS-TPRM, CIS-SIR, and Certified Application Developer (CAD) required by Day 90
Certified Technical Architect (CTA) preferred on Day 1 or required within first 365 days
Working proficiency within 90 days in CMDB Fundamentals

Benefits

Comp & perks

Equity (when applicable)
Variable/incentive compensation
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Remote work persona
Travel up to 20% annually, driven by customer needs and internal meetings