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ServiceNow

Senior Staff DevOps Engineer – Flow

ServiceNow

. Own the AWS platform, including containerized services, managed PostgreSQL, and an isolated execution plane for customer workloads .

Posted 11/10/2026full-timeRemote • Massachusetts • United StatesSenior💰 $148,900 - $260,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in AWS platform management, including containerized services and PostgreSQL database operations, while leveraging AI/ML for enhanced engineering processes. Proficient in TypeScript and infrastructure as code, with a strong focus on security and automation in delivery pipelines.

Highest-signal resume keywords
AWS Platform ManagementTypeScript ProficiencyInfrastructure As CodeAI/ML IntegrationDevOps Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
AWSTypeScriptInfrastructure As CodePostgreSQLAI/MLContainerized ServicesGitHubGitHub ActionsCI/CDSchema Migrations
Soft Skills
MentoringKnowledge Sharing
Tools & Technologies
AWS CDKPulumiAI RuntimeDelivery Pipeline
Industry Keywords
DevOpsPlatform EngineeringCloud GovernanceSoftware Development LifecycleAutomation

Tech Stack

Tools & technologies
AWSCloudPostgresTypeScript

About the role

Key responsibilities & impact
  • Own the AWS platform, including containerized services, managed PostgreSQL, and an isolated execution plane for customer workloads
  • Define infrastructure as code and own delivery end to end
  • Own CI verification, release promotion, gated rollouts, migrations, smoke verification, and automatic rollback
  • Operate the production database, including schema migrations, capacity planning, replication, backups, and recovery
  • Write and test infrastructure, delivery, and operational code in TypeScript
  • Own security gates in the delivery pipeline and least-privilege deployment access
  • Operate the AI runtime, including model routing and failover, credential management, cost attribution, and evaluation pipelines
  • Participate in on-call and shape SLOs and error budgets
  • Contribute to new products and features and enhance the existing product suite
  • Mentor colleagues and promote knowledge-sharing

Requirements

What you’ll need
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Current, hands-on fluency with AI-assisted and agentic development
  • Experience leveraging AI/ML in engineering and quality processes
  • 12+ years of experience in DevOps, platform or infrastructure engineering
  • Deep AWS experience, operating production platforms at scale
  • Strong proficiency in TypeScript
  • Infrastructure as code in a general-purpose language, such as AWS CDK or Pulumi
  • Experience running containerized services in production
  • Experience with software development lifecycle and automation
  • Experience using GitHub for version control and GitHub Actions for automated build, test, and deployment workflows
  • Experience with PostgreSQL database management
  • Experience with AI/ML microservice integration
  • Experience operating inside an enterprise cloud-governance regime
  • Experience delivering high-quality products

Benefits

Comp & perks
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs