Senior Staff Software Engineer, AI-Native Engineering - Flow

ServiceNow

. Lead the design and delivery of complex, cross-functional features from architecture through production operations .

Posted 11/10/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in software engineering with a focus on AI-native capabilities, system design, and technical leadership. Proficient in TypeScript and skilled in integrating AI into development processes while ensuring code quality and compliance.

Highest-signal resume keywords

AI-Native CapabilitiesTechnical LeadershipTypeScript ProficiencySystem Design SkillsAI-Enabled Development Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringAI-Assisted DevelopmentLLM-Based FeaturesPrompt DesignContext ManagementEvaluation HarnessesCode Quality StandardsTest AutomationDefect TriageRelease Readiness

Soft Skills

Clear CommunicationMentoringCollaboration

Tools & Technologies

Enterprise SaaSMulti-Tenant SystemsAgentic Architectures

Industry Keywords

Secure Software DeliveryCompliant Software Delivery

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Lead the design and delivery of complex, cross-functional features from architecture through production operations
Build AI-native capabilities including agent loops, tool surfaces, prompt and context layers, retrieval, and evaluation harnesses
Define and drive AI usage across code generation, test automation, review, triage, and documentation
Measure the impact of AI-enabled development practices and share effective approaches
Mentor senior and mid-level engineers
Set standards for code quality, observability, and safe AI usage
Partner with product, UX, and engineering leads to turn ambiguous problems into scoped, shippable plans
Own production quality, including defect triage, release readiness, and gate reviews

Requirements

What you’ll need

12+ years of software engineering experience
Track record of technical leadership at the staff level or equivalent
Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
Current, hands-on fluency with AI-assisted and agentic development
Strong proficiency in TypeScript or another statically typed language
Solid system design skills
Hands-on experience building or integrating LLM-based features, including prompt design, retrieval or context management, evaluation, and cost/latency tradeoffs
Working knowledge of agentic architectures, including tool use, orchestration, and human-in-the-loop controls
Clear written and verbal communication, including briefing senior leaders and aligning multiple teams
Familiarity with enterprise SaaS, multi-tenant systems, and secure, compliant software delivery

Benefits

Comp & perks

Flexible or remote work persona
Accessible and inclusive application experience
Reasonable accommodation support during the application process