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Senior Staff Software Engineer, AI-Native Engineering – Flow
ServiceNow. Lead the design and delivery of complex, cross-functional features from architecture through production operations .
Posted 11/10/2026full-timeRemote • Massachusetts • United StatesSenior💰 $171,900 - $300,800 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in AI-native development, including building and integrating LLM-based features, while leading cross-functional teams to deliver high-quality software solutions. Proficient in TypeScript and system design, with a strong focus on code quality and safe AI usage.
Highest-signal resume keywords
AI-Native DevelopmentTechnical LeadershipTypeScript ProficiencySystem Design SkillsAI Integration Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI-Assisted DevelopmentLLM-Based FeaturesPrompt DesignContext ManagementEvaluation HarnessesCode Quality StandardsTest AutomationDefect TriageRelease ReadinessObservability
Soft Skills
Clear CommunicationMentoringCollaboration
Tools & Technologies
Agentic ArchitecturesMulti-Tenant SystemsEnterprise SaaS
Industry Keywords
Secure Software DeliveryCompliant Software Delivery
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Lead the design and delivery of complex, cross-functional features from architecture through production operations
- Build AI-native capabilities including agent loops, tools, prompt and context layers, grounded retrieval, and evaluation harnesses
- Define and drive AI usage across code generation, test automation, review, triage, and documentation
- Measure the impact of AI-enabled development practices and share what works
- Mentor senior and mid-level engineers
- Set standards for code quality, observability, and safe AI usage
- Partner with product, UX, and engineering leads to turn ambiguous problems into scoped, shippable plans
- Own production quality, including defect triage, release readiness, and gate reviews
Requirements
What you’ll need- Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
- Current, hands-on fluency with AI-assisted and agentic development
- 12+ years of software engineering experience
- Track record of technical leadership at the staff level or equivalent
- Strong proficiency in TypeScript or another statically typed language
- Solid system design skills
- Hands-on experience building or integrating LLM-based features, including prompt design, retrieval or context management, evaluation, and cost/latency tradeoffs
- Working knowledge of agentic architectures, including tool use, orchestration, and human-in-the-loop controls
- Clear written and verbal communication, including briefing senior leaders and aligning multiple teams
- Familiarity with enterprise SaaS, multi-tenant systems, and secure, compliant software delivery
Benefits
Comp & perks- Equity (when applicable)
- Variable/incentive compensation
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs