Staff Technical Product Manager – Autonomous Workforce

ServiceNow

. Own end-to-end delivery for an enterprise AI product area, from customer feedback and requirements through launch and iteration .

Posted 11/10/2026full-timeRemote • California • United StatesLead💰 $149,800 - $262,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end product management for AI solutions, including customer engagement, roadmap development, and cross-functional collaboration. Proven ability to analyze data, define metrics, and deliver customer-centric products on time.

Highest-signal resume keywords

Technical Product ManagementAI Integration ExperienceCustomer Relationship ManagementData Analysis and Metrics DefinitionCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap DevelopmentRequirements DocumentationProduct Specification WritingUsability ResearchData AnalyticsTechnical Tradeoff AnalysisCustomer-Centric Solution DeliveryExecution and OwnershipAI Product ShippingStakeholder Management

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationInfluencing SkillsNegotiation SkillsProblem-Solving

Industry Keywords

Enterprise AI ProductsCustomer FeedbackMarket IntelligenceProduct AnalyticsUser Acceptance Testing (UAT)Go-Live SupportStabilizationCritical Escalations

About the role

Key responsibilities & impact

Own end-to-end delivery for an enterprise AI product area, from customer feedback and requirements through launch and iteration
Develop and prioritize the roadmap using customer needs, market intelligence, usability research, product analytics, usage data, and experimentation
Create clear, structured requirements documents, product specifications, and prioritization rationale
Collaborate daily with engineering and data science to scope technical tradeoffs, resolve ambiguity, and keep delivery on track
Build and maintain strong relationships with cross-functional partners and align priorities and outcomes
Deliver consistently on time against a data-informed roadmap
Independently resolve ambiguity and make prioritization decisions under time pressure

Requirements

What you’ll need

Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
8+ years of technical product management experience
Direct, hands-on experience shipping AI or data-powered products
Track record of building customer relationships and delivering customer-centric solutions
Experience supporting enterprise customers through pilots, UAT, go-live, stabilization, or critical escalations
Comfortable defining metrics, analyzing usage data, and using it to drive prioritization decisions
Ability to write clear, structured requirements, specs, and strategy documents
Experience operating cross-functionally with stakeholder management, influencing, and negotiation skills
Strong verbal and written communication skills
Demonstrated ownership and execution track record with specific shipped-product examples and impact
Technical fluency to engage credibly with engineering on tradeoffs and feasibility

Benefits

Comp & perks

Equity (when applicable)
Variable/incentive compensation
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs