Project Engineer I

ServiceTitan

. Design end-to-end ServiceTitan solutions aligned with customer goals, operational maturity, and trade best practices .

Posted 9/15/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $94,700 - $152,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing scalable ServiceTitan solutions that align with customer goals and operational maturity, while effectively translating complex business needs into technical solutions. Proficient in managing integrations with various systems and providing architectural guidance to stakeholders.

Highest-signal resume keywords

ServiceTitan Solutions ArchitectureSaaS Platform DesignAPI-Based IntegrationsCustomer Success ManagementData Modeling and Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions ArchitectureTechnical ConsultingSystems DesignImplementationSaaS PlatformsERP/FSM SystemsAccounting SystemsBusiness Logic TranslationChange ManagementDocumentation and Architectural Reasoning

Soft Skills

Excellent CommunicationStrategic ThinkingConsultative ApproachProblem-SolvingExecution Discipline

Tools & Technologies

ServiceTitanQuickBooksSageNetSuiteBI Systems

Industry Keywords

Field Service BusinessHVACPlumbingElectricalRoofing

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Design end-to-end ServiceTitan solutions aligned with customer goals, operational maturity, and trade best practices
Translate customer workflows into scalable configurations across business units, job types, campaigns, pricebooks, memberships, dispatch, reporting, and integrations
Ensure solutions follow ServiceTitan best practices while balancing customer-specific requirements
Serve as a subject-matter expert on ServiceTitan capabilities, limitations, and roadmap-aligned solutions
Evaluate and design integrations with accounting, payroll, CRM, marketing, and BI systems
Support complex data structures, including pricebooks, reporting hierarchies, and multi-location or multi-trade environments
Lead technical discovery and architecture discussions with executive, operational, and technical stakeholders
Articulate trade-offs, risks, and recommendations to build trust and alignment
Support customers through change management, adoption, and future-state design
Partner with Implementation and Customer Success teams during onboarding, optimization, and expansion
Provide architectural guidance to Sales during complex pre-sales or upsell motions
Identify recurring gaps and opportunities for Product and Engineering
Create and maintain solution documentation, diagrams, and decision logs
Ensure solutions are scalable, supportable, and aligned with internal standards
Identify risks early and recommend mitigation strategies

Requirements

What you’ll need

5+ years of experience in Solutions Architecture, Technical Consulting, Systems Design, or Implementation roles
Experience designing and supporting SaaS platforms with complex business logic
Strong understanding of service-based or field service businesses, including HVAC, Plumbing, Electrical, Roofing, or similar
Proven ability to translate business needs into technical solutions
Excellent communication skills with technical and non-technical stakeholders
Hands-on experience with ServiceTitan preferred
Experience with ERP/FSM systems preferred
Experience with API-based integrations preferred
Experience with accounting systems such as QuickBooks, Sage, or NetSuite preferred
Background in customer success, professional services, or enterprise SaaS preferred
Familiarity with data modeling, reporting, and analytics concepts preferred
Strategic thinking with strong execution discipline
Customer-first, consultative approach
Ability to manage ambiguity and complex problem spaces
Strong documentation and architectural reasoning skills
Bias toward scalable, repeatable solutions

Benefits

Comp & perks

Flexible time off
Learning and development opportunities
Comprehensive onboarding program
Leadership training
Programs and events
Bonusly rewards
Peer-nominated awards
Company-paid medical, dental, and vision insurance
100% employer-paid options and 90% coverage for dependents
FSA and HSA
401k match
Telehealth options including One Medical memberships
Parental leave and support
Up to $20k in fertility services, including IUI and IVF
Surrogacy and adoption reimbursement
On-demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools
Annual bonus
Equity
Holistic benefits package
Autonomous work support