Senior Analyst, Business Operations – Strategy

ServiceTitan

. Build and maintain datasets and dashboards using SQL and Tableau for pipeline health and leading indicators .

Posted 11/3/2026full-timeRemote • California • United StatesSenior💰 $111,800 - $167,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and maintaining datasets and dashboards using SQL and Tableau, with a strong focus on pipeline management and sales forecasting. Proven ability to synthesize data into actionable insights and collaborate effectively with cross-functional teams to drive strategic decisions.

Highest-signal resume keywords

SQL ProficiencyTableau Dashboard DevelopmentSales Forecasting ExperienceRevenue Operations ExpertiseCRM Experience (Salesforce)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLTableauExcelGoogle SheetsAI Tools (Claude, ChatGPT, Cursor)Quantitative AnalysisPipeline ManagementSales ForecastingData AnalysisBusiness Case Development

Soft Skills

Detail-OrientedStrong Storytelling SkillsClear Presentation SkillsAbility to Simplify Complex ProblemsCollaboration

Tools & Technologies

SalesforceCRM ToolsSales Engagement ToolsOutbound Tooling

Industry Keywords

SaaSRevenue OperationsSales OperationsPipeline MetricsCustomer Value Narrative

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Build and maintain datasets and dashboards using SQL and Tableau for pipeline health and leading indicators
Connect pipeline metrics to downstream outcomes such as onboarding time, adoption, and retention
Own pipeline reporting and forecasting for Property Care Sales
Run weekly and monthly forecast reviews with senior leadership
Partner with Sales leadership, Product, and Marketing to develop segment- and trade-specific value stories using customer data and ROI analysis
Build business cases and field proof points, including routing efficiency, adoption benchmarks, and migration outcomes
Synthesize win/loss and customer feedback into inputs for messaging, pricing, packaging, and product roadmap
Support territory and segment design, capacity and quota planning, representative ramp tracking, and target setting
Maintain the Property Care GTM operating cadence and decision tracking
Identify Sales-to-Onboarding handoff friction and design process improvements
Design and establish an outbound sales motion with SDR leadership, including target account lists, ICP definition, sequencing, and lead routing
Define metrics, dashboards, and experiments across outreach, meetings booked, and qualified pipeline
Iterate on the outbound motion using conversion data and document a scalable playbook
Own high-impact special projects from opportunity identification through execution and iteration

Requirements

What you’ll need

2-4+ years of work experience in a combination of high-growth technology companies and/or management consulting
Proficiency with AI tools such as Claude, ChatGPT, and Cursor
Functional experience in revenue operations, business operations, or sales operations within SaaS preferred
Experience with pipeline management and sales forecasting
Experience working alongside Sales and/or SDR teams
Experience using a CRM such as Salesforce; sales engagement or outbound tooling is a plus
Experience running quantitative analyses and publishing findings in dashboard format
Strong experience with Excel/Google Sheets, Tableau, and SQL
Proven track record of using analytics to drive results and inform strategic decisions
Ability to turn data into a clear customer value narrative and concrete action plans, and manage execution
Ability to work in ambiguous and dynamic environments, including building a new sales motion from scratch
Detail-oriented with strong storytelling skills
Ability to present findings and recommendations clearly and simplify complex problems for cross-functional stakeholders at all levels

Benefits

Comp & perks

Flexible time off
Learning and development opportunities
Comprehensive onboarding program
Leadership training
Programs and events
Bonusly and peer-nominated awards
Company-paid medical, dental, and vision
100% employer-paid options and 90% coverage for dependents
FSA and HSA
401k match
Telehealth options, including One Medical memberships
Parental leave and support
Up to $20k in fertility services, including IUI and IVF
Surrogacy and adoption reimbursement
On-demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools
Annual bonus
Equity