Dispatch Coordinator

SERVPRO

. Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team .

Posted 10/26/2026full-timeUnited StatesJuniorMid-Level💰 $16 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective dispatch coordination, ensuring timely scheduling and communication with restoration teams and clients. Proficient in data entry and familiar with relevant computer applications to support operational efficiency.

Highest-signal resume keywords

Customer Service ExperienceDispatch CoordinationData Entry AccuracyBilingual Spanish AbilityKnowledge of Local Geographical Area

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDispatch ExperienceScheduling Software ProficiencyGeographical KnowledgeMultitasking Ability

Soft Skills

Detail OrientedCollaborationCommunication Skills

Tools & Technologies

Scheduling SoftwareComputer Applications

Industry Keywords

Restoration ServicesCustomer InquiriesOffice Experience

About the role

Key responsibilities & impact

Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team
Review and maintain scheduling software so appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow-ups on current projects, general business inquiries, and routine communications
Collaborate with and assist other departments as needed
Provide estimates of work needed from incoming customer calls
Dispatch work to appropriate teams within the franchise
Assist with scheduling teams to customer locations to assess required work

Requirements

What you’ll need

At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and remain detail oriented
Knowledge of local geographical area preferred
Knowledge of relevant computer applications
Ability to successfully complete a background check subject to applicable law
Ability to lift files, open filing cabinets, and bend or stand as necessary
Willingness/ability to work weekend shifts is asked in the application
Spanish bilingual ability is asked in the application

Benefits

Comp & perks

Training & development
401(k) matching
Company car
Competitive compensation
Superior benefits
Career progression
Professional development
Flexible work from home options available
Career development
Service to the Community
Being Part of a Team
Stability & Growth