FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training delivery and facilitation, with a strong focus on adapting content to meet learner needs and maintaining operational standards. Proficient in using virtual delivery platforms and collaborating with various teams to enhance the learning experience.
Highest-signal resume keywords
Training DeliveryFacilitation TechniquesVirtual Delivery PlatformsRelationship-BuildingContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DeliveryFacilitationWorkshop PreparationILT Content StructureScenario-Based Training
Soft Skills
Relationship-BuildingSituational AwarenessAdaptabilityCoaching
Tools & Technologies
ZoomMicrosoft TeamsLMS-Supported Learning Environments
Industry Keywords
Franchise OperationsField-Based TrainingOperational StandardsLearning ExperienceContinuous Improvement
About the role
Key responsibilities & impact- Deliver live and virtual workshops for franchise teams and HQ employees
- Facilitate hands-on, scenario-based, and standards-aligned training
- Adapt delivery style to learner needs while maintaining instructional objectives and brand standards
- Maintain knowledge of operational standards, equipment, processes, and best practices
- Partner with HQ and franchise SMEs to validate content accuracy and support co-facilitation
- Coach SMEs and field leaders on facilitation techniques, delivery expectations, and workshop readiness
- Ensure T3 participants deliver consistent, high-quality training aligned with operational standards
- Prepare materials, equipment, and logistics for live and virtual workshops
- Coordinate scheduling, enrollment, and communications with the Field Capability Administrator
- Set up virtual and physical training environments for optimal learner experience
- Collaborate with Instructional Design, Learning Experience, Operations, and multimedia teams
- Support major learning events such as conventions and summits as a facilitator or SME
Requirements
What you’ll need- 3–5+ years in training delivery, facilitation, field operations, or capability development
- Experience delivering workshops in distributed, franchise, or field-based environments preferred
- Background in the assigned School strongly preferred
- Proficiency with virtual delivery platforms, including Zoom and Teams, and LMS-supported learning environments
- Familiarity with ILT content structure and instructional intent
- High situational awareness and ability to adjust delivery based on learner needs
- Strong relationship-building skills with franchisees, SMEs, and field leaders
- Commitment to continuous improvement and learner success
- Ability to travel and work across the SERVPRO network of franchise locations and HQ
- Standard working hours based on a 40-hour work week
- Additional working hours as needed to complete assignments and projects on schedule
- Travel up to 50%
Benefits
Comp & perks- Excellent health benefits plan, including medical, vision and dental options
- 401(k) with company match
- Company profit sharing plan
- Generous paid time-off and paid holidays
- Paid parental leave
- 2 free on-site fitness rooms
- Employee Assistance Program
- Employee Resource Groups
- Personal and professional development program