Principal Engineer, Level 3 Support

SES Space & Defense

. Provide Tier III technical support for GEO and MEO satellite communications services and escalated operational and customer issues .

Posted 10/13/2026full-timeBristow • Virginia • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in GEO and MEO satellite communications systems, including operational support, integration, and troubleshooting. Proficient in conducting system testing, site surveys, and providing technical support in both customer-facing and operational environments.

Highest-signal resume keywords

SATCOM EngineeringSystem IntegrationIP NetworkingTechnical SupportField Engineering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GEO Satellite CommunicationsMEO Satellite CommunicationsSystem TestingTroubleshootingOperational Readiness AssessmentsInstallationAcceptance TestingTechnical DocumentationSite SurveysCustomer Training

Soft Skills

Problem SolvingCollaborationCommunication

Tools & Technologies

Networking EquipmentSATCOM TerminalsModemsAntennasJuniper

Certifications & Qualifications

DoD Secret Security Clearance

Industry Keywords

Field EngineeringMilitary CommunicationsDefense CommunicationsCustomer SupportOperational Support

About the role

Key responsibilities & impact

Provide Tier III technical support for GEO and MEO satellite communications services and escalated operational and customer issues
Perform factory acceptance testing, bench testing, validation, and certification of SATCOM equipment, terminals, and integrated systems
Support installation, activation, integration, and sustainment of fixed and mobile satellite communications systems in customer environments
Conduct site surveys and technical assessments, providing recommendations for system design, deployment, and operational readiness
Troubleshoot complex SATCOM, networking, and system integration issues across customer and SES-operated infrastructure
Support field service activities, including domestic and international travel for installations, repairs, upgrades, and operational support
Develop and maintain technical documentation, as-built drawings, operational procedures, and troubleshooting guidance
Deliver customer and internal training on SATCOM systems, operational procedures, and troubleshooting methodologies
Support warehouse, RMA, asset management, and equipment lifecycle activities
Collaborate with Network Operations, Engineering, Service Delivery, and customer stakeholders to improve system performance and service reliability

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering or related technical discipline, or equivalent combination of education and experience
8–10 years of SATCOM engineering, field engineering, or satellite communications operations experience
Strong knowledge of GEO and MEO satellite communications systems, including operational support, integration, and troubleshooting
Experience supporting fixed and mobile SATCOM systems, antennas, terminals, modems, networking equipment, and associated infrastructure
Working knowledge of IP networking, routing, and communications technologies; Juniper experience preferred
Experience conducting system testing, acceptance activities, site surveys, installations, and operational readiness assessments
Ability to diagnose and resolve complex technical issues in customer-facing and operational environments
Experience supporting government, military, or defense communications systems preferred
Ability to travel domestically and internationally in support of customer operations and system deployments
U.S. Citizenship with the ability to obtain and maintain a DoD Secret security clearance; active clearance preferred

Benefits

Comp & perks

Where applicable, eligible for an annual bonus
Paid vacation, sick and personal leave
Medical, dental, vision, life, and disability insurance
401(k)-retirement plan
Other benefits programs