Crisis Intervention Counselor

Seven Counties Services

. Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance .

Posted 10/26/2026full-timeRemote • Kentucky • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in crisis intervention and suicide prevention, with a strong focus on providing counseling and support to individuals in distress. Proficient in training and supervising volunteers while maintaining accurate documentation and case follow-up.

Highest-signal resume keywords

Crisis Intervention CounselingSuicide Prevention TrainingVolunteer SupervisionCase DocumentationSocial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis InterventionSuicide PreventionCounselingCase Follow-UpRecord Keeping

Soft Skills

CommunicationEmpathyTeam CollaborationLeadership

Certifications & Qualifications

AAS/Lifeline Crisis Intervention Training

Industry Keywords

Social WorkHuman ServicesPsychologyCommunity SupportEmergency Assistance

About the role

Key responsibilities & impact

Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance
Identifies and suggests appropriate organizations and service providers to meet callers' needs
Monitors callers' situations through case follow-up
Documents and maintains accurate, thorough records of telephone interventions
Reviews daily log-sheets and client records for accurate information recording and maintenance
Supervises and monitors volunteers providing crisis assistance and documentation
Provides crisis intervention and suicide prevention training and consultation to counselors, volunteers, service providers, and community groups
Attends and participates in staff and team meetings
Provides crisis intervention to community groups traumatized by suicide as assigned

Requirements

What you’ll need

Must be a resident of the Greater Louisville area
Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or
High School diploma or GED with completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training
Minimum of six months experience in social services

Benefits

Comp & perks

Full-time schedule
32 hours weekly
Remote work arrangement