Seven Counties Services

Counselor

• Provide telephone services to callers filing reports of alleged neglect, abuse, and/or exploitation involving children and adults in Kentucky
• Complete and file reports through the State Web Portal
• Monitor callers' situations through case follow-up with State Child and Adult Protective Services workers
• Interview clients and gather information to accept Abuse Line intake referrals
• Document and maintain accurate records of telephone interventions
• Screen callers for suicide/homicide risk and connect qualifying callers with Crisis Intervention Counselors
• Attend staff meetings and required ongoing training events
• Complete Abuse Line training required by State Child and Adult Protective Services
• Provide educational information and resource referrals
• Maintain confidentiality of abuse line reports
• Present a professional demeanor with internal and external customers

Abuse Hotline Counselor – Part-Time