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Severn Trent

Network Technician

Severn Trent

. Perform proactive tasks to maintain sewer networks and assets .

Posted 10/22/2026full-timeMansfield • United KingdomMid-LevelSenior💰 £31,956 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in maintaining sewer networks and assets, with a strong focus on safety, quality standards, and effective problem-solving. Capable of collaborating with field workers and managing customer service inquiries while utilizing technology for documentation.

Highest-signal resume keywords
Sewer Network MaintenanceCustomer Service InvestigationProblem-Solving AbilityDriving Licence (C1 or Class 2)Safety Standards Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sewer InspectionNetwork-Failure Risk MitigationJob DocumentationRemedial Works IdentificationCustomer Misconnection Surveys
Soft Skills
Proactive AttitudeInitiativePositive MindsetCollaboration
Tools & Technologies
LaptopPhone
Certifications & Qualifications
Minimum Standard Driving LicenceC1 or Class 2 Driving Licence
Industry Keywords
Combined Sewer OverflowNon-return ValveAir ValveSyphonOil InterceptorHighways AuthoritiesEnvironment AgencyLocal Authorities

About the role

Key responsibilities & impact
  • Perform proactive tasks to maintain sewer networks and assets
  • Inspect Combined Sewer Overflows, Non-return Valves, Air Valves, Syphons and Oil Interceptors
  • Assist with customer investigations and misconnection surveys
  • Lead and promote a safe working environment while ensuring quality standards
  • Identify and define remedial or improvement works for ancillary assets
  • Develop and implement measures to mitigate network-failure risks
  • Investigate and resolve non-urgent customer service issues and queries
  • Investigate and respond to defect reports and enquiries from Highways Authorities, the Environment Agency and Local Authorities
  • Collaborate with contract field workers to deliver company targets and objectives
  • Record and document completed jobs using a laptop and phone

Requirements

What you’ll need
  • Minimum standard driving licence required
  • C1 or Class 2 driving licence beneficial
  • Experience using a laptop and phone for recording and documenting jobs
  • Problem-solving ability
  • Initiative and a proactive, positive, caring attitude
  • Willingness to work 37 hours per week, Monday–Thursday 7:30am–3:30pm and Friday 7:30am–3:00pm
  • Willingness to participate in a compulsory shared standby rota, including evenings and weekends

Benefits

Comp & perks
  • 25 days holiday + bank holidays
  • Ability to buy/sell up to 5 days per year
  • Annual bonus scheme of up to £1,500, subject to eligibility
  • Family-friendly policies, including a year off fully paid maternity and adoption leave
  • Leading pension scheme: employer doubles contributions up to 15% when employee contributes 7.5%
  • Sharesave opportunity to buy Severn Trent plc shares at a discounted rate
  • Dedicated training and development with the Academy
  • Electric vehicle scheme
  • Retail offers
  • Two paid volunteering days per year
  • Any additional technical training required will be covered
  • Overtime opportunities