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Standards & Assurance Manager
Severn Trent. Improve regulatory compliance across Wastewater Recycling .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in regulatory compliance and operational performance improvement, with a focus on Wastewater Recycling and Health & Safety standards. Capable of developing compliant documentation and fostering a culture of compliance through effective team engagement and continuous improvement initiatives.
Highest-signal resume keywords
Regulatory ComplianceContinuous ImprovementCustomer OperationsCDM UnderstandingData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Regulatory ComplianceDocumentation DevelopmentPerformance MonitoringRoot Cause AnalysisOperational StandardsRisk ManagementAssurance ChecksHealth & Safety StandardsContractor ManagementPerformance Insight
Soft Skills
Influencing SkillsConstructive ChallengingCulture BuildingSimplifying Complex RegulationsPositive Attitude
Industry Keywords
Wastewater RecyclingOperational ResultsCompliance StandardsBest PracticesPerformance Outcomes
About the role
Key responsibilities & impact- Improve regulatory compliance across Wastewater Recycling
- Develop and maintain high-quality, compliant documentation
- Ensure standards, procedures and systems of work are robust, controlled and aligned with legislation
- Support and challenge operational teams to meet regulatory and Health & Safety standards
- Build operational teams’ understanding and capability
- Monitor performance and report on compliance
- Carry out assurance checks
- Address risk or underperformance where needed
- Lead continuous-improvement activity to reduce operational failures and embed best practice
- Strengthen long-term compliance, safety, performance and regulatory outcomes across the region
Requirements
What you’ll need- Proven experience of driving compliance and improving operational results
- Strong technical knowledge within Customer Operations
- Solid understanding of CDM and contractor management
- Confidence influencing at all levels and challenging constructively
- Ability to shape behaviours and build a strong culture of compliance
- Ability to simplify complex regulations into clear, practical ways of working
- Experience using data, root cause analysis and performance insight to drive continuous improvement
- Positive, caring attitude and willingness to get involved
Benefits
Comp & perks- 28 days annual leave with the opportunity to buy up to 5
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year