Chargeback Operations Intern

Sezzle

. Investigate disputed credit card, debit card, and ACH transactions and resolve disputes within allowed timeframes .

Posted 10/2/2026internshipRemote • ArgentinaEntry Level💰 $800 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud prevention techniques and data analysis, with a strong ability to resolve disputes and recommend process improvements. Proficient in leveraging AI tools to enhance productivity and decision-making in a fast-paced environment.

Highest-signal resume keywords

Fraud Prevention TechniquesData AnalysisProblem-Solving SkillsCommunication SkillsExperience With Large Language Model Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisFraud Prevention TechniquesDispute ResolutionPattern IdentificationProcess Improvement

Soft Skills

Attention To DetailMultitaskingBusiness JudgmentSelf-StarterCollaboration

Tools & Technologies

Internal SystemsAI ToolsClaude

Industry Keywords

Credit Card TransactionsDebit Card TransactionsACH TransactionsLoss PreventionSLA Management

About the role

Key responsibilities & impact

Investigate disputed credit card, debit card, and ACH transactions and resolve disputes within allowed timeframes
Work cross-functionally with fraud and disputes departments to determine case-by-case next steps
Investigate transactions using internal policies and review methodologies to identify patterns and trends
Analyze account patterns using internal systems and tools
Collaborate with analysts, operations specialists, data scientists, and engineering to improve loss-prevention mechanisms, processes, and tools
Maintain strong domain knowledge of fraud prevention techniques and technologies
Meet or exceed SLAs for timely case resolution and minimize potential losses
Handle escalations from internal and external stakeholders
Recommend process improvements to management

Requirements

What you’ll need

Experience analyzing data and making impactful decisions in a fast-paced and sometimes ambiguous environment
Attention to detail and ability to multitask
Excellent problem-solving and analytical skills
Strong business judgment and communication skills
Ability to self-start and work with minimal supervision after training
Demonstrated experience working with Claude or equivalent large language model tools
Comfortable leveraging AI to enhance productivity, research, and communication
Ability to work full-time Monday through Friday, 9:00 am–5:30 pm Central Time

Benefits

Comp & perks

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