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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in compliance advisory support, regulatory frameworks, and consumer finance requirements, with strong analytical and project management skills to effectively manage compliance operations and enhance controls.
Highest-signal resume keywords
Compliance Advisory SupportRegulatory FrameworksRisk ManagementProject ManagementConsumer Finance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compliance OperationsQuality AssuranceDocumentationAnalysisReportingComplaint Management OversightChange ManagementProduct Compliance AssessmentsThird-Party OversightUDAAP Compliance
Soft Skills
Strong Written CommunicationAnalytical ThinkingInterpersonal SkillsSound Ethical JudgmentAdaptability
Industry Keywords
Consumer FinanceFintechBankingRegulated EnvironmentStakeholder Engagement
About the role
Key responsibilities & impact- Provide compliance advisory support to business partners on consumer finance and payments requirements; document guidance, decisions, and follow-ups.
- Support intake, tracking, and completion of Compliance Operations & Advisory work using defined workflows and evidence standards.
- Perform second-line oversight reviews of complaint handling for higher-risk channels and contribute to complaint trend and root-cause analysis.
- Maintain issue/action logs, validate remediation plans and evidence, and monitor aging to closure.
- Participate in change management oversight by reviewing initiatives for compliance impacts, control readiness, and required approvals or escalations.
- Conduct pre-use compliance reviews of marketing and customer communications; identify required disclosures and risks such as UDAAP and fair lending.
- Assist with product development compliance assessments for new products and material initiatives; coordinate inputs, maintain risk/control documentation, and track launch conditions.
- Support third-party compliance activities for customer-facing vendors, including due diligence documentation, contract requirement tracking, and ongoing monitoring.
- Prepare written memos and governance-ready summaries for leadership and partner reporting.
- Assist with information gathering and delivery for regulatory reviews, examinations, audits, and supervisory events.
- Support additional compliance-related initiatives and projects as assigned.
Requirements
What you’ll need- Self-motivated, adaptable, and capable of working independently or collaboratively.
- Solid understanding of regulatory frameworks, laws, and compliance requirements applicable to consumer financial products and services.
- Experience in compliance operations/advisory, risk management, quality assurance, or other control/oversight activities, including planning, documentation, analysis, and reporting.
- Strong written communication skills with the ability to produce clear documentation, memos, and evidence packages.
- Strong project management and organizational skills, with the ability to prioritize effectively across multiple workstreams.
- Analytical thinker with sound judgment and a proactive mindset; able to recommend practical solutions that mitigate risk and strengthen controls.
- Excellent interpersonal and communication skills, with the ability to engage with stakeholders at all levels, provide effective challenge, and recommend practical solutions to mitigate risk and enhance controls.
- High integrity, sound ethical judgment, and comfort escalating concerns when needed.
- BS/BA degree or higher in accounting, finance, business administration, legal studies, information systems, or a related field.
- Minimum of 1 year of professional experience in consumer finance, fintech, banking, or another regulated environment preferred.
- Experience supporting complaint management oversight, issues management, change management, marketing review, product compliance assessments, or third-party oversight highly desirable.