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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and attention to detail while effectively communicating complex information. Proficient in SQL for data querying and experienced in collaborating with cross-functional teams in a fintech environment.
Highest-signal resume keywords
SQL QueryingPayments Service DocumentationAgile MethodologiesEffective CommunicationExperience with Large Language Models
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData AnalysisDocumentation ManagementBacklog PrioritizationPerformance Tracking
Soft Skills
Attention to DetailNatural CuriosityLogical MindsetEffective Written CommunicationVerbal Communication
Tools & Technologies
ClaudeAI Productivity Tools
Industry Keywords
FintechPaymentsFinancial SystemsOperational ProcessesCross-Functional Collaboration
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Assist the product manager in drafting, organizing, and tracking tickets for changes and improvements to the payments service
- Ensure work is well-documented, properly prioritized, and moving through the backlog; follow up on status and surface blockers
- Gather background context, summarize key information, and prepare materials ahead of provider meetings
- Respond to routine internal questions using available resources
- Learn and apply SQL to query payment data
- Support dashboards tracking payment performance, processing failures, and operational health
- Flag anomalies in payment flows and assemble data for reviews and investigations
- Maintain documentation for payment flows, fee structures, and operational processes
- Keep cross-functional teams aligned with concise written updates
- Participate in agile meetings and collaborate with engineering, operations, compliance, and support teams
- Translate technical challenges into clear language and business needs into actionable requirements
Requirements
What you’ll need- Currently pursuing a Bachelor's degree in Business, Computer Science, Economics, Finance, or a related field
- A genuine interest in payments, fintech, and how complex financial systems work under the hood
- Natural curiosity and a logical mindset
- Strong attention to detail
- Comfort working with data and a willingness to learn SQL; prior experience is a plus but not required
- Effective written and verbal communication
- Demonstrated experience working with Claude or equivalent large language model tools is required
- Candidates must be comfortable leveraging AI to enhance productivity, research, and communication
