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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data analysis, performance improvement, and quality assurance within healthcare settings, with a strong focus on interpreting and communicating data findings effectively. Proficient in utilizing data visualization tools and maintaining compliance with regulatory standards.
Highest-signal resume keywords
Data AnalysisQuality AssurancePerformance ImprovementMicrosoft ExcelElectronic Health Record Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ValidationData AggregationData PresentationPerformance MeasurementContinuous Quality ImprovementProgram EvaluationDisparities AnalysisOutcome Measurement
Soft Skills
Analytical SkillsOrganizational SkillsCritical ThinkingProblem SolvingCollaboration
Tools & Technologies
Credible Behavioral Health SoftwareGreenspace Mental HealthData-Visualization Tools
Industry Keywords
Healthcare OperationsBehavioral HealthHuman ServicesNonprofit OrganizationCARF Accreditation StandardsHIPAA Compliance
About the role
Key responsibilities & impact- Monitor agency key performance indicators, performance targets, contractual requirements, and quality-of-care measures
- Collect, aggregate, organize, and analyze administrative, operational, clinical, financial, and service-delivery data
- Conduct routine data validation to ensure information is accurate, complete, consistent, timely, and reliable
- Identify data discrepancies and collaborate with departments to investigate and resolve data-quality concerns
- Analyze performance trends, patterns, risks, and opportunities for improvement
- Collaborate with the Leadership Team to interpret reporting metrics and translate findings into actionable steps
- Develop dashboards, scorecards, reports, charts, and other data presentations
- Prepare written summaries of data findings, trends, performance concerns, contributing factors, and recommendations
- Identify gaps, disparities, or inequities in access to care, service delivery, outcomes, and quality of care
- Support performance improvement plans and corrective actions
- Evaluate improvement initiatives against benchmarks and targets
- Integrate data from electronic health records, surveys, incident reports, utilization reviews, case record reviews, financial systems, and other sources
- Assist departments with performance indicators, data-collection processes, and reporting schedules
- Maintain documentation for data definitions, calculation methods, reporting requirements, and validation procedures
- Present findings to technical and nontechnical audiences
- Support regulatory, contractual, accreditation, and internal quality-reporting requirements
- Protect confidential agency, employee, and client information in accordance with HIPAA, policies, and applicable laws
- Participate in quality improvement committees, leadership meetings, and other assigned meetings
- Complete reports and assigned projects accurately and on time
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in data analytics, healthcare administration, public health, business administration, social sciences, quality management, or a related field
- At least two years of experience in data analysis, quality assurance, performance improvement, healthcare operations, or a related area
- Experience collecting, validating, analyzing, and reporting data
- Proficiency with Microsoft Excel and other reporting or data-visualization tools
- Ability to interpret quantitative and qualitative data and communicate findings clearly
- Strong analytical, organizational, critical-thinking, and problem-solving skills
- Ability to manage multiple priorities and meet established deadlines
- Ability to collaborate effectively with leadership, clinical staff, administrative staff, and other stakeholders
- Ability to maintain confidentiality and exercise sound professional judgment
- Experience working in a behavioral health, human services, healthcare, or nonprofit organization
- Knowledge of performance measurement, continuous quality improvement, and program evaluation
- Experience working with electronic health record systems and healthcare-related data
- Knowledge of or experience using Credible Behavioral Health Software and Greenspace Mental Health
- Knowledge of CARF accreditation standards and applicable federal, state, contractual, and regulatory requirements
- Familiarity with health equity, disparities analysis, and outcome measurement
- Must work day shift