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Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Provides strategic oversight of quality assurance, information technology, data governance, reporting, and organizational process improvement
- Leads and supervises the Quality Assurance Manager
- Oversees IT management and governance to ensure technology systems, databases, workflows, and automation support reliable operations and accurate reporting
- Ensures data quality, reporting accuracy, regulatory compliance, documentation standards, and audit readiness across the agency
- Partners with departments on data governance, technology strategy, compliance, and cross-functional improvement initiatives
- Ensures quality assurance findings are analyzed, interpreted, and integrated into agency workflows and processes
- Oversees IT Manager performance and IT governance alignment
- Monitors system reliability, data flow, and automation integrity
- Oversees data quality, reporting accuracy, and compliance with regulatory standards
- Works with departments to ensure data governance policies are followed
- Validates monthly, quarterly, and annual reports for accuracy and completeness
- Leads cross-functional improvement initiatives
- Oversees documentation standards and audit readiness
Requirements
What you’ll need- Experience with Information Technology infrastructure AND/OR bachelor’s degree in information technology, data analytics, health care administration, public health, business administration, social sciences, quality management, or a related field
- 3 years of management experience
- Excellent written and verbal communication
- Knowledge of networking, Cybersecurity, cloud platforms and IT project management
- Experience monitoring Key Performance Indicators
- Experience in establishing continuous quality improvement practices
- Strong leadership skills