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SGI

Manager, Broker Education

SGI

. Manage the planning, design, delivery, evaluation, maintenance, and oversight of broker education across SGI CANADA .

Posted 9/15/2026full-timeCanadaSeniorLead💰 CA$99,155 - CA$132,187 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in broker education program development, delivery, and evaluation, with a strong focus on stakeholder collaboration and compliance with industry standards. Proven ability to manage budgets, contracts, and vendor relationships while leading teams and mentoring staff in a dynamic environment.

Highest-signal resume keywords
Canadian Accredited Insurance Broker (CAIB) DesignationProgram Development PrinciplesAdult Education PrinciplesProperty and Casualty (P&C) Brokerage OperationsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Program DevelopmentNeeds AnalysisDesign and DeliveryEvaluation and Effectiveness TrackingBudget ManagementContract NegotiationRisk ManagementRegulatory ComplianceProposal DevelopmentBroker Education Governance
Soft Skills
Relationship ManagementNegotiation SkillsLeadership DevelopmentMentoringStakeholder Alignment
Certifications & Qualifications
Canadian Accredited Insurance Broker (CAIB)
Industry Keywords
Broker EducationInsurance ProductsIndependent Broker ModelP&C EnvironmentSGI CANADA Policies

About the role

Key responsibilities & impact
  • Manage the planning, design, delivery, evaluation, maintenance, and oversight of broker education across SGI CANADA
  • Research, design, develop, and deliver broker education programs, materials, and learning approaches
  • Collaborate with internal partners, subject matter experts, external providers, regional representatives, and broker associations
  • Manage broker education activities, deliverables, content quality, and learning outcomes
  • Monitor materials for duplication, gaps, outdated information, and inconsistencies
  • Lead feedback, evaluation, effectiveness tracking, surveys, reporting, and broker input processes
  • Qualify and quantify requests, issues, and improvement opportunities and provide evidence-based recommendations
  • Assess priorities based on broker impact, business need, operational risk, timing, resources, and SGI CANADA priorities
  • Support broker education governance, intake, prioritization, ownership, review cycles, standards, reporting, escalation, and portfolio oversight
  • Track work status, risks, dependencies, resource impacts, and priority changes
  • Represent broker education and the broker voice in management planning and governance discussions
  • Manage external vendor relationships and routine contracts
  • Liaise with regional broker associations and national broker learning and development departments
  • Lead stakeholder discussions, support alignment, and resolve issues
  • Lead human resource activities, succession planning, train-the-trainer facilitation, mentoring, and leadership development
  • Manage risk, budgets, decision requests, policies, internal controls, and regulatory compliance
  • Apply health, safety, and emergency management requirements within the area of responsibility

Requirements

What you’ll need
  • Four-year degree from an accredited post-secondary education institution in a relevant field such as Business or Training/Education
  • Canadian Accredited Insurance Broker (CAIB) designation
  • Eight years’ experience, comprised of four years leadership with progressively challenging responsibility and four years’ experience in Property and Casualty (P&C) brokerage operations and carrier relations
  • Knowledge of program development principles and practices, including needs analysis, design, delivery, evaluation, routine contract negotiation, and program budgeting
  • Knowledge of adult education principles
  • Knowledge of insurance products, practices, and workflows related to an independent broker model
  • Knowledge of the P&C environment within SGI CANADA’s regions of representation
  • Knowledge of budget processes and procedures
  • Knowledge of SGI CANADA policies and procedures
  • Knowledge of business processes and organizational units
  • Strong communication, negotiation, and relationship management skills
  • Ability to write and present material to diverse audiences
  • Ability to develop proposals and present recommendations to obtain cooperation and approval
  • Ability to work in Canada; position may be based in Saskatchewan, Manitoba, Alberta, or Ontario

Benefits

Comp & perks
  • Flexible work arrangements, including in-office, hybrid, and remote options
  • Opportunities for growth
  • Meaningful work
  • Inclusive workplace and support for Indigenous peoples
  • Accommodation during the recruitment process