Underwriter

• Process new and renewal insurance applications, revisions, cancellations and quotes
• Calculate premiums and apply appropriate rates, discounts and surcharges
• Review and evaluate routine renewal applications and revisions to determine risk
• Acquire further information about applications and risks when necessary
• Accept, modify or escalate risks within applicable guidelines
• Place business within subscription, reinsurance and legislative rules and restrictions
• Explain underwriting criteria and decisions to brokers
• Develop and maintain broker relationships
• Promote and sell supporting products to brokers
• Negotiate conditions, premiums and limitations for routine renewal policies in applicable situations
• Review and dispatch underwriting submissions
• Maintain filing systems
• Provide administrative support to the underwriting team
• Contribute to leadership, succession planning, professional development and workforce readiness
• Support corporate, strategic and divisional programs and policies
• Manage risk within area of authority and apply health, safety and emergency management policies

Underwriting Assistant, Commercial Auto

Manager

• Manage the planning, design, delivery, evaluation, maintenance, and oversight of broker education across SGI CANADA
• Research, design, develop, and deliver broker education programs, materials, and learning approaches
• Collaborate with internal partners, subject matter experts, external providers, regional representatives, and broker associations
• Manage broker education activities, deliverables, content quality, and learning outcomes
• Monitor materials for duplication, gaps, outdated information, and inconsistencies
• Lead feedback, evaluation, effectiveness tracking, surveys, reporting, and broker input processes
• Qualify and quantify requests, issues, and improvement opportunities and provide evidence-based recommendations
• Assess priorities based on broker impact, business need, operational risk, timing, resources, and SGI CANADA priorities
• Support broker education governance, intake, prioritization, ownership, review cycles, standards, reporting, escalation, and portfolio oversight
• Track work status, risks, dependencies, resource impacts, and priority changes
• Represent broker education and the broker voice in management planning and governance discussions
• Manage external vendor relationships and routine contracts
• Liaise with regional broker associations and national broker learning and development departments
• Lead stakeholder discussions, support alignment, and resolve issues
• Lead human resource activities, succession planning, train-the-trainer facilitation, mentoring, and leadership development
• Manage risk, budgets, decision requests, policies, internal controls, and regulatory compliance
• Apply health, safety, and emergency management requirements within the area of responsibility

Underwriting Assistant, Commercial Auto

Manager, Broker Education