Business System Analyst – Pharmaceutical

SGS

. Provide regular sales analytics, pipeline analysis, and forecasting support .

Posted 10/22/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$51,000 - CA$65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Proficient in sales analytics, pipeline analysis, and forecasting, with strong capabilities in Salesforce and LIMS data management. Demonstrates expertise in creating sales reports and dashboards, while collaborating effectively with cross-functional teams to drive process improvements.

Highest-signal resume keywords

Salesforce Data ManagementSales AnalyticsLIMS ProficiencyCRM Systems ExperienceExcel Data Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales AnalyticsPipeline AnalysisForecastingSales ReportingData AnalysisDashboard CreationUser Acceptance TestingProcess ImprovementIntermediate ExcelLIMS Proficiency

Soft Skills

CollaborationCommunicationProblem-SolvingTraining SupportTrend Analysis

Tools & Technologies

SalesforceLIMSELNCRM SystemsBusiness Applications

Industry Keywords

PharmaLaboratoryTesting IndustryCommercial Operations

About the role

Key responsibilities & impact

Provide regular sales analytics, pipeline analysis, and forecasting support
Support sales review and performance meetings
Measure and communicate sales KPIs for individuals and teams accountable for commitments and goals
Analyze performance against goals to identify trends and areas of weakness
Create, update, and distribute sales reports and dashboards for the Sales team and Management
Support Sales teams with Salesforce data management
Assist with dashboard maintenance and CRM data quality initiatives
Provide support for Salesforce, LIMS, ELN, and other business applications
Participate in user acceptance testing (UAT), validation activities, and deployment of system changes
Work closely with product owners to understand business requirements
Collaborate with cross-functional teams across operations, sales, IT, and laboratories
Gather and translate business requirements, support end users and training, and drive process improvements

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Experience in pharma, laboratory, testing industry, or commercial operations
Familiarity with LIMS, Salesforce, or document workflow systems
2+ years of experience with CRM systems (Salesforce preferred)
Excel: intermediate level required, advanced preferred (data analysis, pivoting reports into usable files)
LabVantage Laboratory Information Management System (LIMS) - Proficient user-level skills
Candidates applying for Canadian job openings should be authorized to work in Canada
Ability to perform each essential duty satisfactorily with or without reasonable accommodations

Benefits

Comp & perks

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility
Accommodations are available on request for qualified candidates during each stage of the recruitment process