Business Analyst

• Gather, analyze, and validate business requirements from diverse stakeholders
• Facilitate workshops and discussions to identify solutions and improvements
• Create functional specifications, user stories, workflows, and acceptance criteria
• Bridge technical teams and business users throughout project delivery
• Support UAT/SIT testing activities
• Ensure solutions meet business needs and organizational objectives
• Support the full solution lifecycle from requirements gathering through deployment and post-implementation support
• Contribute to ERP, EPM, reporting, cloud transformation, Power BI, finance, Oracle EBS, and emerging technology initiatives
• Build stakeholder relationships and communicate with technical and non-technical audiences

Marketing

• Develop and execute integrated marketing strategies driving awareness, demand, and commercial growth for SGS testing services
• Build targeted B2B campaigns for major brands, manufacturers, retailers, and indie brands
• Partner with Business Line leaders, lab operations, sales, and global marketing
• Create multichannel marketing plans using digital, social, events, email, paid media, and industry partnerships
• Write, edit, and produce marketing content including capability sheets, case studies, landing pages, social content, email campaigns, recruitment ads, and promotional materials
• Develop B2B messaging translating technical testing capabilities into clear value propositions
• Create B2C content attracting consumer panelists and communicating the value, safety, and experience of product testing
• Manage and optimize websites, landing pages, social media, and email platforms
• Maintain editorial calendars and consistent marketing activity
• Execute B2B lead-generation and brand-visibility campaigns
• Develop B2C recruitment campaigns using paid social, local outreach, community partnerships, and targeted digital advertising
• Support product launches, claims testing promotions, seasonal campaigns, and industry events
• Track campaign performance, lead generation, recruitment metrics, and digital engagement; refine strategy to improve ROI

Marketing Manager

Human Resources

• Perform HR Administrator I responsibilities as required
• Respond to and resolve complex employee and manager inquiries related to employee data and HR operational processes
• Investigate employee data discrepancies and identify root causes to support issue resolution
• Conduct audits and reviews to ensure the accuracy, integrity, and completeness of employee information
• Analyze employee data and identify recurring issues, trends, and opportunities for process improvement
• Prepare, validate, and support mass employee data updates and organizational changes
• Generate, reconcile, and analyze HR reports to support operational and compliance requirements
• Support HR system testing, upgrades, implementations, and continuous improvement initiatives
• Develop and maintain HR procedures, work instructions, and process documentation
• Act as an informal resource to team members by providing guidance on HR systems, processes, and data management practices
• Support HR projects and operational initiatives as assigned

HR Administrator II

• Develop and execute integrated marketing strategies driving awareness, demand, and commercial growth for SGS testing services
• Build targeted B2B campaigns for brands, manufacturers, retailers, and indie brands
• Lead B2C recruitment marketing strategies for consumer testing panelists across three North American locations
• Partner with Business Line leaders, lab operations, sales, and global marketing
• Create multichannel marketing plans using digital, social, events, email, paid media, and industry partnerships
• Write, edit, and produce marketing content including capability sheets, case studies, landing pages, social content, email campaigns, recruitment ads, and promotional materials
• Develop B2B messaging translating technical testing capabilities into value propositions
• Create B2C content attracting consumer panelists and communicating the value, safety, and experience of product testing
• Manage and optimize websites, landing pages, social media, and email platforms
• Maintain editorial calendars and consistent marketing activity
• Execute B2B lead-generation and brand-visibility campaigns
• Develop B2C recruitment campaigns using paid social, local outreach, community partnerships, and targeted digital advertising
• Support product launches, claims testing promotions, seasonal campaigns, and industry events
• Develop sales enablement tools, presentations, and messaging frameworks for beauty and personal care clients
• Coordinate SGS presence at trade shows, conferences, and beauty industry events
• Track campaign performance, lead generation, recruitment metrics, and digital engagement to improve ROI

Customer Success Manager

• Partner with Sales teams to demonstrate product capabilities, answer customer questions, and help prospects evaluate solutions
• Guide customers through onboarding, training, and configuration activities while driving long-term product adoption and engagement
• Work with customers and internal teams to support implementation activities, integrations, and data exchange requirements
• Serve as a trusted advisor, building strong customer relationships and ensuring customers realize ongoing value from products
• Gather customer needs, enhancement requests, and product feedback
• Partner with Product Management to shape future improvements
• Own the customer journey from late-stage sales through onboarding, adoption, and ongoing growth
• Collaborate with Sales, Product Management, Engineering, and Support to create a seamless customer experience

Sales

• Generate and close leads and opportunities within a strategic business unit for large global accounts
• Build and maintain relationships with internal customers and support teams, including client services, global sales, technical and operations
• Execute sales and offer solutions to US-based customers for domestic opportunities
• Visit potential customers to prospect for new business
• Develop relationships with SGS affiliates to present SGS capabilities and close sales
• Develop and issue quotations and proposals; negotiate fees, terms and conditions
• Secure legal documents including non-disclosure agreements, service agreements and statements of work
• Qualify sales opportunities in assigned channels
• Coordinate with client service teams regarding client information and requirements
• Develop sales and marketing plans with the sales manager to achieve targets
• Attend industry and trade show events for lead generation and prospecting
• Prepare call reports, trade show reports, sales reports, SharePoint Customer Platform data and other management reports/presentations
• Collaborate with business unit managers on RFP responses and market, pricing and competitive information
• Present to groups within customer organizations
• Lead written RFP proposals, coordinating information across disciplines and arranging formal responses
• Maintain knowledge of SGS Group networks and services and promote SGS’s capabilities and integrity
• Follow applicable health and safety rules, SGS policies and procedures, and the SGS Code of Integrity and Professional Conduct

Senior Sales Executive – General Safety

Auditor

• Ejecutar auditorías de certificación, seguimiento, recertificación y auditorías especiales en organizaciones de diversos sectores económicos
• Verificar la conformidad de los sistemas de gestión con los requisitos de las normas ISO 9001, ISO 14001, ISO 45001, ISO 27001 e ISO 28000
• Aplicar los procedimientos del organismo de certificación y los requisitos aplicables de acreditación
• Realizar auditorías en Cali y Medellín y desplazarse según las necesidades operativas

Freelance Auditor

• Develop and execute global account strategies aligned with SGS business objectives
• Serve as primary client contact and coordinate communication and service delivery across SGS business lines and affiliates
• Drive revenue growth by expanding relationships with key decision-makers and identifying new opportunities
• Manage global agreements, contracts, and commercial relationships with assigned accounts
• Monitor account performance against KPIs, service level agreements, financial targets, and customer satisfaction metrics
• Lead regular business reviews, performance reviews, and business development meetings
• Ensure timely delivery of reports, invoices, and communications while monitoring revenue trends and DSO
• Resolve service delivery issues and manage claims to maintain strong client relationships
• Track market trends, regulatory developments, and competitor activity impacting the account
• Promote SGS brand, capabilities, and integrity while ensuring compliance with SGS policies, safety standards, and Code of Integrity
• Perform other duties as assigned

Senior Sales Executive – Retail Solutions

Operations

• Asegurar la coordinación y ejecución de las operaciones, manteniendo un alto nivel de servicio con nuestros clientes
• Coordinar actividades relacionadas a las operaciones, asignando los recursos necesarios según los procedimientos globales de las distintas normas y acreditaciones
• Elaborar, actualizar y cumplir el programa de auditorías, velando por la ejecución rentable de los eventos de auditoría
• Elaborar las provisiones correspondientes a cada actividad desarrollada
• Enviar oportunamente documentos y formatos necesarios a los miembros del equipo auditor
• Enviar al cliente los documentos necesarios para la auditoría y los documentos resultantes, incluyendo carta de confirmación, Plan de Auditoría y Reporte de Auditoría
• Dar seguimiento a los planes de acción correctiva del cliente
• Mantener comunicación con clientes antes y después de las actividades programadas y potenciar el desarrollo del cliente en otros servicios
• Ejecutar el plan de auditorías level 1 y asignar auditores en formación
• Apoyar el proceso de facturación del área de operaciones
• Elaborar los reportes requeridos para la operación
• Garantizar que los servicios cumplan las expectativas y normativas en tiempo, resultados, forma y alcance
• Optimizar recursos humanos y materiales para los eventos de la división
• Proporcionar valor agregado a los servicios rutinarios
• Conocer y actuar de acuerdo al Código de Integridad de SGS

Profesional de Operaciones

• Responsible for acquiring new customers and strategically expanding existing customer relationships in the hospitality sector
• Manage and develop selected key accounts, focusing on sustainable revenue growth and long-term partnerships
• Identify market and business opportunities and develop tailored solutions from SGS’s service portfolio
• Advise customers on relevant industry requirements, certification, and testing services
• Independently manage the entire sales process, from needs assessment and proposal preparation through to successful contract closing
• Represent SGS at customer meetings, industry events, and trade fairs, while actively contributing to the growth strategy for the hospitality sector

Sales Executive, Hospitality Services

Analyst

• Voorbereiden en controleren van meetapparatuur
• Opbouwen van meetopstellingen op industriële locaties, vaak op hoogte en in de buitenlucht
• Uitvoeren van emissiemetingen volgens geldende normen en protocollen
• Registreren en controleren van meetgegevens
• Veiligstellen en verzenden van monsters naar laboratoria
• Ondersteunen bij het verwerken van resultaten in rapportages
• Samen met collega’s reizen naar uiteenlopende meetlocaties door heel Nederland
• Regelmatig 2 à 3 dagen verblijven in een hotel bij meerdaagse projecten

Analist Buitendienst

Cloud Engineer

• Define and implement data architecture, governance, standards, and best practices
• Assess and estimate data solutions for business needs
• Lead solution design in data projects as Data Architect
• Contribute hands-on when required
• Ensure alignment with global architecture frameworks across teams
• Act as main point of contact for cloud partners and internal stakeholders
• Develop PoCs to validate emerging technologies
• Stay current with data trends and continuous learning
• Design and deliver scalable, end-to-end data architectures across SGS
• Translate business needs into robust, cloud-based solutions
• Architect and implement batch and real-time data solutions
• Collaborate with global stakeholders
• Drive adoption of Azure, Snowflake, DBT, and Power BI

Data Architect – Azure

Account Manager

• Identify and develop new business opportunities across the geology and hydrology industries in the US and Canada
• Build and maintain long-term relationships with existing and potential clients
• Understand clients’ 14C and stable isotope testing needs and match them with appropriate SGS Beta services
• Present tailored service proposals and communicate SGS Beta’s value
• Deliver presentations online or in person
• Attend in-person meetings with key decision makers at companies and governmental institutions
• Manage the full sales process from lead generation to sample submission
• Represent SGS Beta at key trade shows
• Collaborate internally to ensure smooth project handover and service delivery
• Maintain accurate CRM records and meet performance KPIs
• Provide market insights to management to support sales strategy development
• Represent the voice of the customer within the organization
• Uphold SGS Beta professional and ethical standards
• Continuously develop knowledge of SGS Beta services
• Travel 20–30%, including day and overnight trips, for key account meetings, conferences, and business-development events

Account Manager – Geology & Hydrology

Full-stack Engineer

• Conduct technical reviews of certification projects
• Conduct QAN/QAR audits and handle related corrective actions
• Lead quality assessments as an individual contributor in the explosive atmosphere division
• Verify manufacturer and factory compliance with EN/ISO/IEC 80079-34, IECEx 02, ISO 9001:2015 and other relevant requirements
• Review client QAN/QAR submissions for completeness before formal audits
• Prepare audit schedules, agendas, checklists and supporting materials
• Compile audit reports and technical documentation for Certification Decisions
• Document audit findings and NCRs in QAN/QAR audit reports
• Review client NCR responses and verify corrective-action effectiveness
• Prepare QAN and QAR certificates according to IECEx and ATEX requirements
• Collaborate with audit, inspection and operations teams on annual audit scheduling
• Peer-review audit reports from peer, affiliate and contract auditors
• Maintain audit traceability and secure audit evidence
• Process suspension, cancellation and reinstatement of authorized manufacturers and factories based on audit outcomes
• Conduct specialized audits and surveillance inspections, including KOSHA, KGS and INMETRO
• Conduct NRTL IECEx and ATEX project reviews for intrinsic safety, non-incendive, optical radiation and other protection methods
• Provide feedback on Ex projects handled by affiliate network engineers
• Communicate findings and project status with Certification, Quality and Management teams
• Participate in external audits by national and international accreditation bodies
• Monitor recurring issues and trends for continuous improvement
• Maintain current knowledge of internal policies, international standards and industry quality requirements
• Perform additional duties supporting the Hazardous Location certification team

Staff Engineer

Manager

• Independently review, draft, and negotiate a wide variety of commercial contracts
• Issue monthly contracts bulletins
• Provide regular contracts training and risk advice to the business
• Draft and negotiate customer and supplier agreements, real estate leases, software licenses, purchase, sales, and insurance contracts
• Develop tailored agreements for unique business needs and transactions
• Ensure contracts comply with legal, regulatory, and company policies
• Conduct regulatory and business-related research and review agreements and documents
• Act as escalation point for Paralegals with contract questions or issues
• Participate in special projects involving contracts expertise
• Provide strategic advice to business stakeholders, Vice President-level executives, and senior leaders on deal structuring, risk allocation, and transaction matters
• Support integration of newly acquired entities by evaluating and revising contract templates and developing new templates
• Advise on commercial issues, contract interpretation, and contractual disputes
• Help develop and maintain contract playbooks, negotiation guidance, fallback positions, and standard agreement templates
• Support the Legal team and business objectives across a broad range of commercial matters
• Adhere to internal standards, policies, and procedures

Business Analyst

Marketing Manager

HR Administrator II

Marketing Manager

Customer Success Manager

Senior Sales Executive – General Safety

Freelance Auditor

Senior Sales Executive – Retail Solutions

Profesional de Operaciones

Sales Executive, Hospitality Services

Analist Buitendienst

Data Architect – Azure

Account Manager – Geology & Hydrology

Staff Engineer

Contracts Manager