Global Key Account Manager – Textiles

SGS

. Drive and generate opportunities for revenue growth within assigned global accounts .

Posted 10/27/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $89,000 - $119,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and revenue growth strategies, with a strong focus on client relationship management and compliance with organizational policies. Proven ability to coordinate international teams and manage multiple projects effectively in a fast-paced environment.

Highest-signal resume keywords

Account ManagementRevenue Growth StrategiesClient Relationship ManagementKPI MonitoringInternational Project Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical SciencesEngineeringBusiness DevelopmentContract ManagementPerformance ReviewCompliance MonitoringFinancial Target ManagementService Delivery Issue ResolutionMarket Development AnalysisProject Management

Soft Skills

CommunicationNetworkingConflict ResolutionCustomer Satisfaction FocusTeam Collaboration

Certifications & Qualifications

Bachelor’s Degree or Equivalent

Industry Keywords

SoftlinesGlobal AccountsMulti-Cultural EnvironmentsSGS PoliciesCode of Integrity

About the role

Key responsibilities & impact

Drive and generate opportunities for revenue growth within assigned global accounts
Develop global account strategies and translate them into pragmatic action plans
Coordinate account activities and ensure goals and objectives are achieved within prescribed time frames
Serve as the main point of contact for assigned clients
Facilitate coordination of job orders, inquiries, and technical exchanges among SGS affiliates, offices, and personnel
Maximize revenue potential by networking with account decision-makers
Attend client meetings for marketing, business development, technical governance, performance reviews, conflict resolution, invoices, and reports
Monitor communications, updates, reports, and invoices for compliance with account requirements
Take responsibility for global agreements, contracts, and claim management
Establish and monitor KPIs, service-level agreements, customer satisfaction, and financial targets
Monitor revenue trends and take corrective action
Resolve service delivery issues and customer concerns
Collaborate with international teams and promote best practices
Investigate new opportunities for the Business Line and other SGS Business Lines
Provide education, information, technical assistance, and backup to SGS offices
Monitor client activities, market developments, legislation, and competitor activity
Chase outstanding invoices and monitor DSO
Report global account status and issues to management
Promote SGS’s image, capability, and integrity
Maintain safe behavior and comply with SGS policies and procedures
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or equivalent — Required
Educational background in Analytical Sciences, Engineering or business-relevant education
5 years experience in account management, customer services or other relevant experience with successful track record
Minimum of 2 years experience in the industry for the relevant business unit (Softlines)
Experience in international / multi-cultural environments
Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment
Ability to perform each essential duty satisfactorily with or without reasonable accommodations
Compliance with SGS policies, procedures, and Code of Integrity and Professional Conduct

Benefits

Comp & perks

Medical, dental and vision insurance
Life insurance
Employee assistance programs
401(k) with company match (immediate vesting upon enrollment)
Online training courses
Virtual and classroom development experiences
Tuition reimbursement program
Paid-time off
Family leave
Remote work availability