Global Key Account Manager – Textiles

SGS

. Drive and generate revenue-growth opportunities within assigned global accounts .

Posted 10/27/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $89,000 - $119,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in global account management, revenue growth strategies, and client relationship building. Proficient in coordinating cross-functional teams and ensuring compliance with organizational policies while maintaining high customer satisfaction.

Highest-signal resume keywords

Global Account ManagementRevenue Growth StrategiesClient Relationship BuildingProject CoordinationKPI Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementContract ManagementCompliance MonitoringMarket AnalysisTechnical Assistance

Soft Skills

Excellent Communication SkillsTime ManagementAttention to DetailAbility to Work Under PressureTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

International BusinessConsumer ProductsSales ManagementKey Account ManagementHealth and Safety Compliance

About the role

Key responsibilities & impact

Drive and generate revenue-growth opportunities within assigned global accounts
Develop global account strategies and translate them into pragmatic action plans
Serve as the initial client point of contact
Coordinate job orders, inquiries and technical exchanges between SGS affiliates, offices and personnel
Maximize revenue potential by networking with account decision-makers
Attend client meetings for marketing, business development, technical governance, performance reviews and issue resolution
Monitor account communications, updates, reports and invoices for compliance
Take responsibility for global agreements, contracts and claim management
Plan and coordinate account activities to achieve goals within prescribed time frames
Communicate technical and commercial procedures to execution affiliates
Establish and monitor KPIs, service-level requirements and financial targets
Monitor customer satisfaction and resolve service-delivery issues
Monitor revenue trends and take corrective action
Review and modify account policies and procedures
Collaborate with international teams and promote best practices
Investigate new opportunities for the Business Line and other SGS Business Lines
Provide education, information, technical assistance and backup to SGS offices
Monitor client activities, market developments, legislation and competitor activity
Follow up on outstanding invoices and monitor DSO
Report global account status and issues to management
Maintain knowledge of the SGS Group network and services
Promote SGS’s image, capability and integrity
Comply with health and safety policies and the SGS Code of Integrity and Professional Conduct
Perform other duties as assigned

Requirements

What you’ll need

University graduate or equivalent educational background
5+ years experience in a multinational organization
International business exposure in imported consumer products in a sales, program management or key account management function
Strong written and spoken English skills; other languages are an advantage
Ability to read, understand and follow work instructions in a safe, accurate and timely manner
Proficiency with Word, Excel, PowerPoint and Outlook
Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment
Excellent verbal and written communication skills, including grammar and composition
Ability to work well with others and independently
Proven time management skills and strong attention to detail
Ability to work well under pressure
Ability to work extended hours and shift work when required
Ability to travel to other SGS locations or client locations 25% to 50% or as necessary
Full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies

Benefits

Comp & perks

Medical, dental and vision insurance
Life insurance
Employee assistance programs
401(k) with company match
Immediate vesting upon enrollment
Online training courses
Virtual and classroom development experiences
Tuition reimbursement program
Paid time-off
Family leave
Remote work option