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SGS

Lead Business Analyst

SGS

. Lead product discovery and business analysis for complex digital products, workflows and transformation initiatives .

Posted 10/12/2026full-timeRemote • LithuaniaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading product discovery and business analysis for complex digital products, with a strong focus on requirements elicitation, stakeholder management, and Agile methodologies. Proficient in translating business outcomes into actionable user stories and acceptance criteria while ensuring quality standards and testing readiness.

Highest-signal resume keywords
Business AnalysisProduct DiscoveryAgile MethodologiesRequirements ElicitationStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
User Story WritingAcceptance Criteria DevelopmentProcess ModellingData AnalysisAI-Assisted ToolsSoftware Product DeliveryConflict ResolutionAnalytical SkillsTesting CoordinationWorkflow Documentation
Soft Skills
FacilitationMentoringCollaborationCommunicationProblem-Solving
Tools & Technologies
JiraConfluence
Industry Keywords
B2B SaaSSustainabilityManufacturingSupply ChainsChemical DataCompliance ProductsService DesignModern Product Operating ModelsGovernance FrameworksAutomation Opportunities

About the role

Key responsibilities & impact
  • Lead product discovery and business analysis for complex digital products, workflows and transformation initiatives
  • Plan and facilitate interviews, workshops and collaborative discovery sessions
  • Elicit, analyze and challenge requirements, assumptions, constraints, risks and dependencies
  • Translate business outcomes into epics, features, user stories, process models, business rules and testable acceptance criteria
  • Brief squads and prepare work for sprint planning
  • Support refinement, estimation and prioritization
  • Collaborate with Squad Leads and Quality Assurance on acceptance criteria and validation approaches
  • Take responsibility for testing readiness and coordinate test scenarios, execution, results review and defect resolution
  • Validate delivered outcomes with stakeholders and feed findings, defects and operational issues into the product backlog
  • Map current and future-state processes and identify opportunities for simplification, automation, responsible AI use and data-driven decisions
  • Establish reusable templates, quality standards and working practices for business analysis and product discovery
  • Support and mentor other analysts
  • Collaborate with developers, Quality Assurance, program management and business stakeholders

Requirements

What you’ll need
  • 6+ years of business analysis, product discovery or digital product delivery experience
  • Experience leading analysis for complex software products, platforms or transformation programs
  • Strong facilitation, requirements elicitation, stakeholder management and conflict-resolution skills
  • Ability to write user stories, acceptance criteria, business rules, workflows and supporting documentation
  • Experience modelling IT systems, system interactions and behaviors
  • Experience using AI-assisted tools for requirements, user stories and acceptance criteria with human review and governance
  • Hands-on experience with Jira and Confluence
  • Experience applying Agile methodologies with project management discipline and governance frameworks
  • Strong analytical ability and confidence challenging assumptions
  • Ability to connect strategic objectives with measurable product outcomes and delivery-ready work
  • Professional fluency in English
  • Experience working with internationally distributed colleagues
  • Preferred: experience acting as a lead, mentor or practice owner for Business Analysts
  • Preferred: experience with B2B SaaS, sustainability, manufacturing, supply chains, chemical data, assessment or compliance products
  • Preferred: experience with process modelling, service design, data analysis and product management techniques
  • Preferred: familiarity with Scrum, Kanban, OKRs and modern product operating models
  • Preferred: experience identifying automation and AI-assisted opportunities while respecting governance and risk controls

Benefits

Comp & perks
  • Employees can work remotely
  • Continuous learning and professional development opportunities
  • Open, supportive culture built on teamwork, trust and accountability
  • Work with a globally recognized, stable organization
  • Sustainability-focused work
  • Collaboration in a multinational, distributed technology organization