Shady Grove Fertility

Engineer

• Serve as the primary technical owner for MECM/SCCM and Intune across 4,000+ endpoints
• Own a Jamf management environment for approximately 100 Mac devices/iPads
• Design, build, and maintain Windows imaging processes and task sequences
• Implement and optimize Windows Autopilot deployments
• Configure and manage kiosk mode devices
• Build, test, and deploy enterprise software packages
• Drive modernization through stronger Intune adoption and co-management strategy
• Develop proactive hardware and software lifecycle management processes
• Design and maintain Windows patch management processes using MECM and Intune
• Improve compliance reporting and remediation processes
• Ensure endpoints meet security and regulatory requirements, including HIPAA and SOX
• Keep Mac devices up to date through Jamf
• Automate manual or inefficient processes using PowerShell and modern management tools
• Improve deployment consistency and reliability
• Reduce task sequence failures and patching exceptions
• Troubleshoot complex endpoint issues across MECM, Intune, and Group Policy
• Perform detailed log analysis using client logs, task sequence logs, and Windows event logs
• Resolve co-management conflicts and deployment failures
• Serve as the escalation point for advanced endpoint-related technical issues
• Document build standards, processes, and configurations
• Provide guidance to team members on endpoint-related procedures
• Train team members in standard maintenance and deployment tasks

Senior Endpoint Engineer – Intune, MECM