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Shake Shack

Senior Manager, Brand Marketing

Shake Shack

. Lead the strategic development and creative execution of integrated brand and product campaigns.

Posted 10/15/2026full-timeNew York City • New York • United StatesSenior💰 $121,650 - $159,650 per yearWebsite

About the role

Key responsibilities & impact
  • Lead the strategic development and creative execution of integrated brand and product campaigns.
  • Translate business goals, guest insight, and brand strategy into sharp, inspiring briefs.
  • Guide agency and internal creative teams from idea through final production and execution.
  • Ensure campaigns are expressed cohesively across paid media, social, hospitality, merchandising, culinary, PR, growth, regional, and other guest touchpoints.
  • Lead external agency partners and internal creative teams through briefing, work sessions, reviews, feedback, and decision-making.
  • Own the end-to-end creative workstream, including the integrated asset plan, production calendar, approvals, quality control, trafficking readiness, and delivery of final assets and specifications to media partners.
  • Apply and protect Shake Shack’s brand positioning and standards across campaign ideas, partnerships, and creative outputs.
  • Partner with media, growth, research, and analytics teams to define success measures, review campaign performance, and inform future briefs and creative development.
  • Process POs, invoices, and vendor setup within Workday.
  • Define campaign ideas, roles, decisions, milestones, dependencies, and approval paths.
  • Build visible workflows for priorities, timing, feedback, risks, and next steps.
  • Anticipate roadblocks, close gaps, and move decisions forward.
  • Secure cross-functional approvals from legal, operations, regional, and other stakeholders.

Requirements

What you’ll need
  • 6-8 years of experience in integrated brand marketing, campaign strategy, account management, or a closely related discipline.
  • A mix of in-house brand experience and agency experience is strongly preferred, with agency account management experience particularly valuable
  • A track record of writing strategically sharp, creatively inspiring briefs that lead to effective integrated work.
  • Experience leading creative and campaign agencies, including briefing, scope and timeline management, feedback, stakeholder alignment, and final delivery
  • Fluency in integrated campaign development and production across paid media, digital, social, experiential or hospitality, merchandising, and partner channels
  • Exceptional project leadership and operational judgment, with the ability to manage multiple complex campaigns, dependencies, and deliverables at once
  • Strong cross-functional influence and facilitation skills, including the ability to create clarity, surface tradeoffs, and bring different teams to a decision.
  • A proactive, low-ego working style with high standards, strong follow-through, and comfort operating in a fast-moving environment.
  • Excellent written, verbal, and presentation skills
  • Passion for culture, food, hospitality, and building brands people want to be part of.

Benefits

Comp & perks
  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance*
  • Employer Paid Life and Disability Insurance*
  • 401k Plan with Company Match*
  • Paid Time Off*
  • Paid Parental Leave*
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*
  • Development and Growth Opportunities