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Field Implementation Specialist
Sharp Performance. Deliver Sharp Performance's rollout system onsite at customer departments .
About the role
Key responsibilities & impact- Deliver Sharp Performance's rollout system onsite at customer departments
- Lead rollout sessions and manage setup and breakdown
- Represent Sharp Performance as the face of the company onsite
- Build trust with command staff and frontline personnel
- Communicate with department leadership and staff
- Complete post-rollout documentation and handoffs to the Customer Success Manager
- Capture rollout outcomes, successes, and follow-up needs
- Provide field observations and feedback to product, coaching, and leadership teams
Requirements
What you’ll need- Ability to travel approximately three rollout weeks per month
- Ability to fly to customer departments, execute rollouts, and travel independently
- Ability to travel no more than 16 consecutive days before a mandatory home week
- Availability for a maximum of 11 travel weeks per quarter
- 30 days' notice for non-deployment blocks longer than five business days
- Ability to lead sessions and manage setup and breakdown onsite
- Ability to engage department leadership, command staff, frontline personnel, and staff confidently
- Ability to communicate clearly and honestly under pressure
- Ability to read the room and adjust while maintaining standards
- Ability to complete post-rollout documentation and handoffs
- Ability to work independently and make decisions without perfect clarity
- Comfort speaking to a room that does not engage
- Commitment to serving first responders and their spouses
Benefits
Comp & perks- Comprehensive medical, dental, vision, life, and disability insurance for you and your family
- Flexible PTO
- Meaningful equity
- 401(k) with company match
- Unlimited access to the Sharp Performance platform and coaches