Prevention Case Manager

Shelter House, Inc

. Perform in-depth assessments of clients’ physical, mental health and social needs, life skills competency, employability, housing history and barriers, educational needs, financial management skills, strengths and needs .

Posted 9/30/2026full-timeFairfax • Virginia • United StatesJunior💰 $52,000 - $56,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client assessment, crisis intervention, and advocacy for victims of domestic violence, while effectively managing financial assistance and housing support. Strong communication and organizational skills are essential for collaborating with clients and community providers.

Highest-signal resume keywords

Client AssessmentCrisis InterventionFinancial Management EducationAdvocacy for Domestic Violence VictimsCollaboration with Community Providers

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client AssessmentCrisis InterventionFinancial ManagementHousing Search AssistanceDocumenting Client ContactsPsychoeducationService Plan DevelopmentMultidisciplinary Team CollaborationTime ManagementProblem Solving

Soft Skills

Strong Written CommunicationStrong Oral CommunicationOrganizational SkillsPrioritization SkillsFlexibility

Tools & Technologies

Microsoft ProductsVADATA

Certifications & Qualifications

Valid Driver’s LicenseAnnual TB Test

Industry Keywords

Human ServicesDomestic ViolenceMental HealthSubstance AbuseFinancial LiteracyAdvocacyCommunity CollaborationSafety PlanningHousing AssistanceCrisis Management

About the role

Key responsibilities & impact

Perform in-depth assessments of clients’ physical, mental health and social needs, life skills competency, employability, housing history and barriers, educational needs, financial management skills, strengths and needs
Administer flexible financial assistance to support client safety and stability goals
Provide mobile advocacy services by meeting assigned clients regularly in safe community locations
Provide crisis intervention and develop individualized safety plans
Assist victims of violence with filing protective orders and completing affidavits
Accompany clients to court proceedings and appointments, including attorney meetings, protective order hearings, custody hearings and housing interviews
Provide housing search assistance, identify housing leads, assist with unit applications and accompany clients on housing tours
Establish relationships with local landlords to negotiate lease terms and advocate for clients
Collaborate with clients on monthly budgets and provide money-management education and financial-literacy connections
Document client contacts in files and VADATA and maintain complete records
Provide domestic violence psychoeducation using tools such as The Power and Control Wheel and the Cycle of Violence
Empower clients and household members toward individual goals and complete ongoing service-plan reviews
Work with the Senior Case Manager to ensure services comply with agency philosophy, best practices and regulations
Collaborate with community providers and allied professionals to deliver comprehensive wrap-around services
Participate in staff meetings and training
Contribute to a multidisciplinary team with Shelter House employees, deployed staff and involved agencies
Use Microsoft products in day-to-day work
Exemplify Shelter House’s iCARE values
Perform other duties supporting the program and agency

Requirements

What you’ll need

A bachelor’s degree in social work/human services/related field or commensurate experience
1+ years of human services or direct services experience
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgements
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative, resourceful solutions to unique challenges
Strong organizational and time management skills
Valid Driver’s License and reliable transportation
10–15% local travel for appointments
Ability to drive a minivan
Flexibility to work outside of normal business hours when needed
Experience with providing services to victims of domestic violence, mental health issues, and substance abuse (preferred)
Foreign language fluency in a language other than English, such as Spanish, Farsi, Arabic or Amharic (preferred)
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10–20 pounds

Benefits

Comp & perks

Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events
Work-life balance
Core benefits for full-time employees with a generous employer contribution towards premiums