Supportive Housing Case Manager

Shelter House, Inc

. Work with a caseload of 10-20 single and family households in supportive housing .

Posted 10/14/2026full-timeFairfax • Virginia • United StatesJunior💰 $52,000 - $56,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and supportive housing, utilizing a trauma-informed care approach to empower clients toward self-sufficiency. Proficient in conducting needs assessments, developing individualized service plans, and coordinating resources to ensure client stability and compliance with agency policies.

Highest-signal resume keywords

Case Management ExperienceTrauma-Informed CareIndividualized Service PlansStrong Communication SkillsValid Driver’s License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Needs AssessmentProgram PlanningStrengths-Based AssessmentFinancial BudgetingEmergency Procedures ImplementationClient DocumentationAnnual ReassessmentsQuarterly ReviewsResource CoordinationService Plan Objectives

Soft Skills

Organizational SkillsTime ManagementCreative Problem SolvingPrioritizationInterpersonal Skills

Tools & Technologies

Microsoft SuitesHMIS

Certifications & Qualifications

Annual TB Test

Industry Keywords

Supportive HousingHousing First ModelMultidisciplinary TeamClient Crises SupportSelf-Sufficiency

About the role

Key responsibilities & impact

Work with a caseload of 10-20 single and family households in supportive housing
Support the housing first model with a trauma informed care approach
Conduct individual needs assessments
Develop program plans and Individualized Service Plans
Empower clients to maintain housing and work toward self-sufficiency
Guide households to services and resources to help them stabilize, rebuild their lives, and graduate from the Supportive Housing program
Perform strengths-based assessments of physical health, mental health, social needs, educational needs, life skills, and employment readiness
Determine needed supports with clients to maintain stability and achieve short- and long-term goals
Assist clients in securing appropriate services and coordinate delivery of employment, housing, finance, mental health, and disability resources
Provide support during client crises and implement emergency procedures
Create and maintain financial budgets and provide money management education
Ensure rent and utilities are paid in a timely fashion
Encourage clients and families to attain service plan objectives
Assist with discharge/graduation planning
Maintain complete client records and timely documentation in client files and HMIS
Complete annual reassessments and quarterly reviews
Participate in on-call rotation, staff meetings, and trainings
Ensure compliance with agency policies
Collaborate with Shelter House and partner agencies as part of a multidisciplinary team
Disseminate relevant client information to appropriate staff
Use Microsoft Suites applications for daily work
Drive clients to various locations using Shelter House vehicles
Exemplify Shelter House core values
Perform other duties as assigned

Requirements

What you’ll need

A bachelor's degree in human services/ related field or commensurate experience
1+ years of case management/ direct services/other related experience
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgements
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative, resourceful solutions to unique challenges
Strong organizational and time management skills
Valid Driver’s License and reliable transportation
Ability to Drive a 15 passenger van
Willingness to work evenings and weekends when needed
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10-20 pounds

Benefits

Comp & perks

Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events
Work-life balance
Generous employer contribution towards premiums